Appliance StoreCountertop StoreHome Goods StoreAppliance Repair Service
Established in 1988, FORUM is a distinguished, family-run specialty store in Vancouver’s historic Chinatown. For over 38 years, we’ve provided discerning shoppers with high-quality merchandise and exceptional customer service. Our vast inventory includes advanced rice cookers, premium cookware, dinnerware, and kitchen supplies.
Beyond retail, we are a trusted Authorized Service Centre. Our expert technicians provide repairs for home appliances like espresso machines, microwaves, hair dryers and portable air conditioners, as well as countertop restaurant equipment such as mixers and immersion blenders. With repair services and free extended warranties, we help extend the life of your appliances and keep quality goods out of landfills.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.