Brand Certified
The Brick
4.4(2,326 reviews)
Certified by The Brick • Jul 05, 2026
Business Details
4751 McClelland Road, Richmond, BC
V6X 0M5, Canada
Certified by The Brick • Jul 05, 2026
(604) 270-8829
Certified by The Brick • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick • Jul 05, 2026
About
Certified by The Brick • Jul 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Jul 05, 2026
Hours
Certified by The Brick • Jul 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
8/3/202610:00 AM - 9:00 PM
Reviews
4.4
2,326 reviews
5 stars
1,858
4 stars
143
3 stars
50
2 stars
42
1 star
233
- GSGraham Swindell6 days ago3.0No issues with delivery and install. Issue was with pedestal, I advised the salesperson (Ali) that the washer was on a pedestal and that i required the new washer installed on the pedestal, the installers advised me they do not do that as it is bolted to washer and is my responsibility. I should have been advised.
- HMhui missJun 28, 20264.0The salespersons Anna V and Zhe Z. are very nice agents. They have experience and knowledge in providing services to customers. We bought a washing machine from them and got good prices on the delivery fee with installation as well. The only issue was we had to wait more than a week for the installation after receiving the washer. Zhe Aimee put great effort in pushing the installation process forward so that the job was finally completed today . Thank you so much. Aimee 會說普通話和英語，這是一個跟顧客溝通的優點。她會尽力做好事情，讚👍
- LLLindsay LazarJun 23, 20265.0I purchased all my furniture for my house in the brick and I absolutely loved the attention, the information and the arrangement for the delivery ! Alia was very helpful, professional and really polite with all my questions and requests! If you are thinking to decorate your place or get some nice pieces of furniture don’t think twice and ask Alia for some help !! Beyond grateful for her help !!
- MFMichelle FergusonJun 19, 20263.0I am a senior wanting to purchase a new dining room and living room sectional. I spoke to your customer service in regard to assembly charges and was informed that the service was not available. Since you can't provide an assembly service I will be shopping elsewhere.
- HThey threeJun 14, 20261.0Worst Delivery Service EVER!!! Terrible driver/delivery person. Unprofessional, rude, and simply unqualified for physical labor. He dumped the couch and left claiming it was "impossible" to bring up the stairs - "I've been doing this for 20 years and I know it won't fit". Guess who did get the couch up the stairs just fine? A 5' TALL GIRL. Truly abysmal. The product is fine, but whoever is did the deliveries on 6/14 around noon in Richmond needs to be fired. Disgraceful service from a weak man that will put me off from ever buying from The Brick again.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
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Certified July 05, 2026Yext Knowledge Graph
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