Business Details
350 Ellis St, Penticton, BC
V2A 4L7, Canada
Certified by The Brick • Jul 05, 2026
(250) 492-3880
Certified by The Brick • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick • Jul 05, 2026
About
Certified by The Brick • Jul 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Jul 05, 2026
Hours
Certified by The Brick • Jul 05, 2026
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 6:00 PM
8/3/202610:00 AM - 6:00 PM
Reviews
4.4
571 reviews
5 stars
425
4 stars
54
3 stars
20
2 stars
16
1 star
56
- SSShirley Spence5 days ago5.0Great updates on delivery and the guys were excellent!
- CRCaroline RepardJul 2, 20265.0The team were great and knowledgeable.
- CDChristine DoratyJul 2, 20264.0We purchased a leather couch and chair from the Brick. The sale assistant was helpful. It arrived on the day it was supposed to and we were able to track its arrival. The delivery driver and help placed it in the room we requested. It comes with lots of packing material and cardboard, so be prepared to recycle. The instructions for assembly weren’t all that clear..have seen better.
- JPJ PennerJun 18, 20265.0Very smooth transaction. Friendly staff willing to help. My sales guy was very knowledgeable. Thanks to Colby my back is on the mend with my new mattress set. Great prices too. : )
- VCVlogNi ChoiJun 13, 20265.0We had an excellent experience with Shayne at The Brick in Penticton! From the very beginning, Shayne provided outstanding customer service and helped us furnish our new home with major purchases, including our mattresses, dining table, and other furniture. What impressed us the most was his professionalism, knowledge, and willingness to help. Whenever there was an issue or concern, Shayne addressed it right away and made sure everything was taken care of promptly. He truly went above and beyond to make the entire process smooth and stress-free. We are extremely happy with our purchases and will definitely be returning to Shayne for future furniture and home needs. The Brick in Penticton is very fortunate to have an employee like Shayne. Thank you, Shayne, for the exceptional service! Highly recommended. ⭐⭐⭐⭐⭐
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
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Certified July 05, 2026Yext Knowledge Graph
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