Brand Certified
The Brick
4.6(1,714 reviews)
Certified by The Brick • Aug 23, 2026
Business Details
6361 Hammond Bay Rd, Nanaimo, BC
V9T 5Y1, Canada
Certified by The Brick • Aug 23, 2026
(250) 390-3999
Certified by The Brick • Aug 23, 2026
http://www.thebrick.com
Certified by The Brick • Aug 23, 2026
About
Certified by The Brick • Aug 23, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Aug 23, 2026
Hours
Certified by The Brick • Aug 23, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.6
1,714 reviews
5 stars
1,383
4 stars
154
3 stars
42
2 stars24
1 star
111
- WKWhelm King4 days ago5.0Bought all appliances for a new duplex at the Brick, my first time shopping there. Rodney (sales rep) was great throughout: highly communicative including after hours, and helped me find the right combination of stock and clearance appliances, all at very good (some amazing) prices. Highly recommended.
- AKAngela Kuschnir6 days ago5.0Very easy process. The delivery guys were great. Went above and beyond for me. Very polite and got it done quickly
- TBTed BurnettAug 20, 20265.0Fast courteous professional and polite workers brought the bed, frame and mattress into the buiding and onto our floor. We really appreciated the care they took in getting the delivery to us without damage and on time
- ESErica SharpAug 20, 20265.0We ordered a stacking washer/dryer on Monday. It was delivered today (Thursday) by 3 young men. They managed to get it down 2 flights of stairs to our suite and disposed of the old one for us. Great experience overall!
- EGemma gillamAug 11, 20265.0Despite having a horrible experience with the extended warranty company, I am beyond happy and impressed with how the Brick is assisting me. Huge shoutout to them for going above and beyond.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is the return policy at The Brick?
The return policy depends on the item purchased. You can check the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model at a lower price within 30 days of pick up or delivery, The Brick will refund the difference. Some conditions apply.
Can I cancel my order and get a refund at The Brick?
Yes. Orders can be cancelled prior to delivery or pick up with refunds processed to the original payment method. Deposits on Special Order items are non-refundable.
How can I add an extended warranty to my product from The Brick?
You can add an extended warranty during purchase online or in-store, or within 30 days of receiving your product by visiting a Brick store.
What delivery and pickup options does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services.
What are the store hours for The Brick in Nanaimo?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00.
Is The Brick in Nanaimo wheelchair accessible?
Yes, The Brick has a wheelchair accessible entrance and parking.
Which popular brands does The Brick carry?
The Brick carries brands like Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, among others.
What services can customers get at The Brick?
The Brick offers delivery, product removal, recycling, installation, assembly, warranties, service, and repair.
What nearby places could I visit when shopping at The Brick in Nanaimo?
Nearby, you can visit Budget Rent A Car for vehicle rentals, Serious Coffee Hammond Bay for a coffee break, and Best Western Northgate Inn if you need accommodation.
Brand Certified Facts from The Brick
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Certified August 23, 2026Yext Knowledge Graph
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