Brand Certified
The Brick
4.6(1,662 reviews)
Certified by The Brick • Jul 05, 2026
Business Details
6361 Hammond Bay Rd, Nanaimo, BC
V9T 5Y1, Canada
Certified by The Brick • Jul 05, 2026
(250) 390-3999
Certified by The Brick • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick • Jul 05, 2026
About
Certified by The Brick • Jul 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Jul 05, 2026
Hours
Certified by The Brick • Jul 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
8/3/202610:00 AM - 9:00 PM
Reviews
4.6
1,662 reviews
5 stars
1,334
4 stars
152
3 stars
43
2 stars23
1 star
110
- TCTina Cliff1 day ago5.0My experience at The Brick was great. The sales associate Pam Naidu was great, and very knowledgable about the items I was interested in buying. She was very friendly and patient with me until I made up my mind what I wanted to buy as I was back-and-forth on what I wanted to purchase, and I greatly appreciate her patience. I highly recommend her as a sales associate to work with. Thank you so much, Pam for making my experience at the brick, a great one 😊👍👍
- GWGary and Paula Williams1 day ago5.0Great service at the Brick. I appreciate that the sales team introduce themselves, but give you space to look at items in your own time. They don’t push for a sale. They are knowledgeable and respectful. The delivery process was seamless and the delivery personnel respectful and polite. The item was set up in the location I wanted, no need to struggle with setting up or moving it to a different location. 10/10 for service.
- SMSharon MacleanJul 1, 20265.0Angela Wong is the best at the brick in Nanaimo. She always knows exactly what I want and I’m in and out in minutes. I’m sitting on a new chair from her today. It’s beautiful. It had a little tiny ink mark in it and I said don’t even worry I know how to get that out and like magic it is gone and I got a great deal. Thank you Angela for your Market Place posts a brand new furniture. I highly recommend her. I’ve taken two photos of furnishings that she has helped me with!
- RWRosalie WellsJun 25, 20265.0Very much enjoyed our purchases through Hong Chen at The Brick Nanaimo: very knowledgeable, helpful, enthusiastic salesperson, helped us save money on package deal. Shall definitely look for Hong Chen again next time we need anything such as a new area rug etc. Thank you Hong!
- JBJanet BarelliJun 25, 20265.0I'm so impressed with the brick. The service was amazing. The bed frame that we purchased did not fit in our room. Even though it was a clearanced item, they took it back and gave us one that would work.The young woman Pam Naidu who helped us was most excellent and quick. We were in and out. We're happy. Thank you so much to the staff and Pam
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is the return policy at The Brick?
The return policy depends on the item purchased. You can check the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model at a lower price within 30 days of pick up or delivery, The Brick will refund the difference. Some conditions apply.
Can I cancel my order and get a refund at The Brick?
Yes. Orders can be cancelled prior to delivery or pick up with refunds processed to the original payment method. Deposits on Special Order items are non-refundable.
How can I add an extended warranty to my product from The Brick?
You can add an extended warranty during purchase online or in-store, or within 30 days of receiving your product by visiting a Brick store.
What delivery and pickup options does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services.
What are the store hours for The Brick in Nanaimo?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00.
Is The Brick in Nanaimo wheelchair accessible?
Yes, The Brick has a wheelchair accessible entrance and parking.
Which popular brands does The Brick carry?
The Brick carries brands like Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, among others.
What services can customers get at The Brick?
The Brick offers delivery, product removal, recycling, installation, assembly, warranties, service, and repair.
What nearby places could I visit when shopping at The Brick in Nanaimo?
Nearby, you can visit Budget Rent A Car for vehicle rentals, Serious Coffee Hammond Bay for a coffee break, and Best Western Northgate Inn if you need accommodation.
Brand Certified Facts from The Brick
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Certified July 05, 2026Yext Knowledge Graph
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