Complete Kitchen Re-design, Cabinet refacing, Kitchen cabinets, Kitchen backsplash - replace and install, Quartz/stone kitchen countertops, Butcher block countertops, Laminate kitchen countertops, Range hood, Kitchen sink, Sink and faucet, Kitchen Faucet
Brand Certified
RONA+ Nanaimo (North)
3.6(856 reviews)
Certified by RONA+ Nanaimo (North) • Sep 27, 2026
Business Details
4750 Rutherford Road, Nanaimo, BC
V9T4K6, Canada
Certified by RONA+ Nanaimo (North) • Sep 27, 2026
(250) 760-1001
Certified by RONA+ Nanaimo (North) • Sep 27, 2026
https://www.rona.ca/en/store/british-columbia/nanaimo/rona-nanaimo-north-83323
Certified by RONA+ Nanaimo (North) • Sep 27, 2026
About
Certified by RONA+ Nanaimo (North) • Sep 27, 2026
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting ToolsRONA
RONA+ Nanaimo (North) provides a wide variety of home improvement products including vanities, toilets, seats & bidets, shower and accessories, kitchen & bar faucets, bathtubs and surrounds, sinks, shower accessories, laundry room, mirrors, medicine cabinets, wall lightings, all types of fans, outdoor accessories & home decor, washers and dryers, furniture and cabinet hardware, window treatments, appliances, paint products, power tools, and indoor accessories. Whether you are a beginner, or an expert, We have all home improvement essentials. Shop home improvement essentials on our website or at your local home improvement store RONA+ Nanaimo (North) & start improving your home today!
Details
- DeliveryAvailable
Location
Certified by RONA+ Nanaimo (North) • Sep 27, 2026
Hours
Certified by RONA+ Nanaimo (North) • Sep 27, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday7:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM
9/30/20266:00 AM - 9:00 PM
10/12/20266:00 AM - 9:00 PM
Products & Services
2 lists · 15 items
Reviews
3.6
856 reviews
5 stars
342
4 stars
208
3 stars
103
2 stars
61
1 star
142
- 111973Dodgeman1 day ago4.0Good staff. Item I wanted was special order not in any Rona stores
- CDColin DesnoyersSep 16, 20261.0Went in looking for a fire pit. The two I wanted to see were on the top shelf. I asked if they could bring them down and was told they couldn’t. I then asked if there was a rolling ladder I could use to get a better look and was told no. At that point, I left. I understand there are safety rules, but there should be some way for a customer to properly see a product before buying it. Disappointing experience.
- KTKatrina TennantSep 7, 20261.0Indoor plant section is infested with mealy bugs. This is one of the monstera andansonii’s, waayyy tucked in the corner at the front of the store. There’s not nearly enough light there to begin with. But mealy bugs are one of the hardest pests to get rid of, and they spread and multiply very quickly. It’s not fair to sell plants that are infested to customers who are unaware of this. One mealy bug infestation can take out an entire collection. Shame on this store for how they treat their indoor plants!!
- LCLiving Reef Memorial CanadaAug 27, 20262.0We will see. Went to rona in north Nanaimo with my installer. Bought cupboards, up and down, for a rental unit I have. Had all the measurements and they drew up a plan. I had 26 inches of extra space available between the fridge and the wall, thought why not put in a 24 inch pantry and move the fridge further down. Sam, the rona employee, sent back an email saying there wasn't a 24 inch available, but there was a 15. I said ok and i could give visa over the phone. Nope, had to go in. Fine, i said I'd come in. The day I originally planned to go in I got busy at my work so I went 2 days later. Sam was not in. 3 other people were needed to pay for the cupboards and order them in, Noone, not the other cupboard "specialist (?)" Not customer service nor management went over the order with me and nobody explained that the sizes of more than one cupboard had changed and now the range and hood do not line up with the existing venting. I went with my installer to talk with Sam about it, got nowhere. Spoke with management and she said all would be fixed, they would order in new cupboards and take the old ones away as their system sometimes glitches. Next day someone called my installer and said they will not be doing ANYTHING due the the point I paid for it all. There was an analogy given by a manager along the line of " if you were going to buy a car, wouldn't you ensure the car you were buying was the one you want?" To which my installer countered (not verbatim) if you chose a car and the salesman switched it, don't you think they should tell you?" All being said, I'm out of town for 5 days- we will see what happens when I get back. Will be changing the review based on outcome. And really it's the fact the manager said it would be fixed and now the are not wanting to
- JKJack KerrAug 27, 20264.0Always great deals at Rona. That's why I keep returning.
Frequently Asked Questions About RONA+ Nanaimo (North)
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA+ store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
Can I rent a truck at this location?
Yes. We offer truck rentals at this location. To reserve a truck, please contact the store directly. Availability may be limited, especially during peak seasons, so we recommend calling ahead to confirm before visiting.
How do I know that truck/van is available for rental at RONA+ location?
If you see a truck or van parked at the store, that’s the first sign that it’s available for rent. To save yourself a trip, you can call the RONA store’s customer service desk ahead of time to confirm availability. Rentals are offered on a first-come, first-served basis.
How do I qualify for the vehicle rental?
To rent a vehicle, you must:
> Be at least 21 years old
> Hold a valid full driver’s license (not a graduated license)
> Provide proof of insurance in your name
> Present a major credit card
NOTE: For the Province of Saskatchewan, the customer must be at least 21 years old, have a valid driver’s license.
Do RONA+ charge deposit for the truck/van rental?
A deposit of $500 for all rentals will be charged before we rent the van to a valid credit card. After inspection deposit will be refunded less the rental fee when customer return the van/truck.
How do I pay for the truck/van rental?
We accept all major credit cards.
Please note that cash, checks, gift cards, money orders, or prepaid visa cards are NOT accepted as payment for vehicle rentals. Store associates do not receive discounts on truck rentals and are charged the same rental fee as the customer.
Do RONA offer insurance for the vehicle rental?
At this time, RONA+ does not provide rental insurance. You’ll need to use your own liability insurance that covers non-owned vehicle rentals. Please make sure the proof of insurance is under the renter’s name.
What is your return policy for truck / van rental?
Returns are simple! When you bring back the vehicle, we’ll do a quick walkaround inspection and check the fuel gauge. As long as the vehicle is in the same condition and fuel level as when you rented it, you’re good to go.
Are there any other conditions I should know before renting truck/van?
No additional requirements apply. However, if you’d like more details about specific rental conditions, feel free to contact the RONA+ store where you plan to rent.
What products and services does RONA+ Nanaimo (North) offer?
RONA+ Nanaimo (North) offers a wide variety of home improvement products including paint, flooring, electrical items, bathroom fixtures, kitchen faucets, appliances, furniture, tools, and more. They also provide installation and rental services, such as truck and tool rentals.
What are the store hours for RONA+ Nanaimo (North)?
The store is open Monday to Friday from 6:00 AM to 8:00 PM, Saturdays from 7:00 AM to 8:00 PM, and Sundays from 8:00 AM to 7:00 PM. On November 11, 2025, the store will be open from 8:00 AM to 6:00 PM.
Does RONA+ Nanaimo (North) offer delivery and pickup services?
Yes, RONA+ Nanaimo (North) offers in-store pickup, delivery, and no-contact delivery services for customer convenience.
How can I check the status of my order from RONA+ Nanaimo (North)?
You can check your order status online by entering your order number and email address or by logging into your RONA account. You will also receive email updates if your order status changes.
What is the return policy at RONA+ Nanaimo (North)?
If you are not 100% satisfied with your product (excluding appliances), you can return it within 90 days of purchase in its original condition and packaging along with the original receipt for a refund, exchange, or store credit.
Does RONA+ Nanaimo (North) offer truck and tool rentals?
Yes, the store offers truck and tool rentals. Reservations for truck rentals should be made by contacting the store directly. Rentals are subject to availability and certain conditions apply.
What nearby places can I visit after shopping at RONA+ Nanaimo (North)?
After visiting RONA+ Nanaimo (North), customers can enjoy nearby attractions such as Galaxy Cinemas Nanaimo and Cineplex for movies, Lilly's Cafe and Famous Franks for food, or check out the Garden Centre at RONA+ for gardening supplies.
How can nearby places like Kitchen Design at Rona help me with my home improvement project?
Kitchen Design at Rona, located nearby, offers specialized home improvement and hardware products, making it convenient to get kitchen remodeling products and advice in one area along with RONA+ Nanaimo (North).
Are there nearby dining options when visiting RONA+ Nanaimo (North)?
Yes, there are several dining options nearby including Lilly's Cafe for Canadian cuisine, Famous Franks for hot dogs and comfort food, Umai Sushi for Japanese cuisine, and Tim Hortons for coffee and quick meals.
What payment methods are accepted at RONA+ Nanaimo (North)?
RONA+ Nanaimo (North) accepts payments via Visa, MasterCard, American Express, and cash (in-store only). Online payments are accepted via major credit cards and PayPal.
Brand Certified Facts from RONA+ Nanaimo (North)
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Certified September 27, 2026Yext Knowledge Graph
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