Brand Certified
RONA Maple Ridge
4.0(991 reviews)
Certified by RONA Maple Ridge • Sep 27, 2026
Business Details
21213 Lougheed Highway, Maple Ridge, BC
V2X2R4, Canada
Certified by RONA Maple Ridge • Sep 27, 2026
(604) 466-0004
Certified by RONA Maple Ridge • Sep 27, 2026
https://www.rona.ca/en/store/british-columbia/maple-ridge/rona-maple-ridge-61190
Certified by RONA Maple Ridge • Sep 27, 2026
About
Certified by RONA Maple Ridge • Sep 27, 2026
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting ToolsRONA
RONA Maple Ridge has the best articles and products for your renovation, construction, and home decoration projects.
Location
Certified by RONA Maple Ridge • Sep 27, 2026
Hours
Certified by RONA Maple Ridge • Sep 27, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday7:00 AM - 8:00 PM
Sunday8:00 AM - 8:00 PM
9/30/20266:00 AM - 9:00 PM
10/12/20266:00 AM - 9:00 PM
Reviews
4.0
991 reviews
5 stars
452
4 stars
297
3 stars
115
2 stars
41
1 star
86
- SFSwaggy Fit3 days ago1.0You better go to the Hone Depot of you need anything! This Rona is the worse place for customers service. You will be disappointed! It’s not recommended at all, and I know a new generation business is coming to take them out. They doesn’t deserve to have any 10years in business. Worse place ever for customers service.disgusting. This is not the first, I will come into your store with cameras and time count time count to show the world how awful your customer service is. You think you’re in business, sure,continue with such awful services, another giant is coming up and they are putting all this review into serious consideration. It would be like a dream before your eyes.
- MZMike Z4 days ago4.0I ordered a BBQ online as I am mobility challenged. I received an email that it arrived and I could pick it up. Go to the store, click in the 'I'm here' button in the email, and wait... A while later I call the number posted in the 'pick up' stall in the parking lot, but no answer. So I have to go into the store and ask for help. I did get my BBQ, but I wanted to stay off my feet as doctor directed.
- JXJeremy XuSep 22, 20261.0Very disappointing and unacceptable experience with RONA’s toilet installation service. RONA’s installer came to my home and told me that my new toilet could not be installed because of the available clearance. He did not remove the old toilet and did not perform any installation work. What makes this experience even worse is that I later hired another licensed plumber, who was able to install the exact same toilet without difficulty. Based on that experience, I seriously question the competence and assessment of RONA’s installer. I was told the installation was impossible, yet another licensed professional completed it successfully. RONA then refused to give me a full refund and kept $65 as a service/call-out fee, even though no installation work was performed. Their contract says cancellation fees are supposed to represent the “actual costs incurred,” but I was not given a satisfactory explanation or itemized breakdown showing how this $65 charge was calculated. To me, this kind of charge feels like a scam. At the very least, I believe the fee was poorly disclosed and extremely unfair. I also question whether charging customers in this situation is consistent with the contract and consumer protection requirements. I have already filed a complaint with Consumer Protection BC regarding this matter. I also found the way this situation was handled to be misleading and lacking in transparency. Being told by RONA’s installer that the toilet “cannot be installed,” only to have another licensed plumber install it easily, significantly damaged my trust in their installation service. My advice to other customers: don’t choose an installation service just because it looks cheaper upfront. You may save a little money at first and end up losing much more in time, frustration, and unexpected fees. Hire your own qualified, licensed plumber instead. In my experience, that was far more reliable. I would not use RONA’s installation service again.
- EFElena FierroSep 16, 20265.0I was in earlier today ( September 16 ) looking at some paint and I was helped by the most wonderful women Mirta. She was so knowledgeable and helpful. I will most definitely be coming back to purchase again!!
- NANajam AhmedAug 22, 20261.0Went in there looking for a specific set of bolts and other equipment. Couldn't find it in the aisle, so I went up to ask for help and they said they'll send somebody over in a few minutes. I waited around for a while and nobody came, so I left. Saw several attendants just standing by on my way out, so I'd have understood if it took time because they were all so busy.
Frequently Asked Questions About RONA Maple Ridge
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is RONA Maple Ridge's return policy?
You can return most products within 90 days in original condition with receipt for refund, exchange, or store credit. Appliances have different terms. See rona.ca/en/returns-and-refunds for details.
How can I check my order status at RONA Maple Ridge?
Check your order status online with your order number and email, or log in to your RONA account. Email updates are sent for any status change.
Does RONA Maple Ridge offer delivery and what are the costs?
Yes, parcel delivery is free on orders $49 and above; truck delivery for large items costs $79 in most stores. Contact your local store for specifics.
What are the store hours for RONA Maple Ridge?
Open Monday to Friday 6am-9pm, Saturday 7am-8pm, and Sunday 8am-8pm. Holiday hours vary; for example, on November 11, 2025, open 8am-6pm.
What brands does RONA Maple Ridge carry?
They carry top brands like KitchenAid, Dyson, Dewalt, Husqvarna, Frigidaire, Broil King, Weber, Kohler, Bosch, and Whirlpool among others.
Does RONA Maple Ridge provide installation services?
Yes, services include appliance installation, roofing, flooring, cabinets, decks, windows, plumbing, and more. Visit rona.ca/en/install-services for details.
Can I pick up my online order directly at RONA Maple Ridge?
Yes, choose in-store pickup at checkout. You'll get an email when your order is ready. Bring photo ID and order confirmation to pickup zone.
What nearby places can I visit when shopping at RONA Maple Ridge?
Nearby you can find the Garden Centre at RONA, Kitchen Design at Rona, and Pro Desk at RONA for related home improvement needs. For quick stops, 7-Eleven Canada and Scotiabank ATM are close by.
Is there nearby public transit access to RONA Maple Ridge?
Yes, Bus Stop 59098 (C43) is nearby, providing convenient bus access to RONA Maple Ridge for customers using public transit.
Are there dining options near RONA Maple Ridge for a meal before or after shopping?
Nearby you can enjoy dining at Agri Mexican Cantina and Fried Chicken or the bar and grill at Dirkastan, great spots to relax around your visit.
Brand Certified Facts from RONA Maple Ridge
This information is certified by RONA Maple Ridge and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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