The Brick

Reviews

• DS

  Divit Sangwan

  3 days ago
  5.0
  We had a great time searching for furniture, especially since we had a clerk named Amandeep guiding us and explaining everything including the price, discounts, coverage, plans, warranty, he explained everything in detail. In my opinion, I couldn’t have found furniture in a better way. Brick has a diverse collection of furniture and sorts. The best part is that they do some kind of donations to a children’s hospital with the money they earn which is amazing.
• ER

  Erika Redonda

  May 11, 2026
  1.0
  I am very dissatisfied with both the customer service and the quality of the products I purchased. I purchased 3 items on the same date, yet they were delivered on different dates, which was already inconvenient. I was never provided with an actual invoice at the time of purchase — only a handwritten overall total. I trusted the process, which was a mistake. Later, when I needed documentation for a repair issue, I discovered extra “donation” charges had been added to each item without my knowledge or consent. This was never discussed or mentioned during the sale. Within 1–2 days of receiving the furniture, I contacted the store because I was experiencing allergies from the materials. Instead of being offered a solution, I was told by Jyoti to “monitor myself” and that my skin would eventually adjust. To make matters worse, less than a week later, the recliner mechanism stopped working completely. I reported the issue through emails, phone calls, and even an in-store visit. Despite all of my follow-ups, it has now been 2 months and I am still waiting for a proper resolution. Overall, this has been a very frustrating experience.
• AP

  Adriana P

  May 10, 2026
  5.0
  Sunny, thank you for helping us choose the items for our home. You were so patient with us, truly listened to what we needed and wanted, and offered thoughtful suggestions along the way. We especially appreciated how you gave us space to talk things through and respected our conversations by allowing us time to decide. Your support felt genuine, and it never seemed like you were simply trying to make a sale. We’re looking forward to coming back and working with you again in the future.
• KA

  Karim Al

  May 9, 2026
  5.0
  It was real pleasure to make our furniture shopping at The Brick in Langley BC, my wife and myself were lucky to meet ZARA, the wonderful young lady, who spent many hours with us, for two days, she was so kind, knowledgeable, patient and got beautiful taste, helped us a lot to choose all what we need with full satisfaction , also we would like to thank Zara’s Manager, the other wonderful lady, (sorry I forgot her beautiful name), she was really caring and helpful , Many thanks once again ZARA and your Manager, your kind efforts are highly appreciated.
• DC

  Del Cusay

  May 7, 2026
  5.0
  Buying furniture for our new home was such a meaningful milestone for us, and we’re truly grateful to have met Aman at The Brick in Langley. From the very beginning, he made the entire experience smooth, comfortable, and stress-free. Aman is very knowledgeable about the products and gave us honest recommendations that truly matched our needs and our space. What stood out the most was how patient, approachable, and friendly he was every time we visited the store. He answered all our questions with genuine care and never made us feel rushed or pressured. He also helped us get approved for Flexiti, which made it possible for us to start purchasing furniture even before moving into our new home. The process was easy and convenient, and we appreciated being able to add or change items along the way. We were also thankful for the discounts and complimentary items that made our purchase even more special. Now, every time we visit The Brick, we always look for Aman because we know we’ll receive excellent service and trustworthy advice. If you’re visiting The Brick in Langley, we highly recommend looking for Aman. He’ll gladly assist you with professionalism, kindness, and a welcoming smile. Thank you so much, Aman, for helping us furnish the beginning of a new chapter in our lives.

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