Brand Certified
The Brick
4.5(2,001 reviews)
Certified by The Brick • Jul 05, 2026
Business Details
2945 Jacklin Rd, Langford, BC
V9B 4E3, Canada
Certified by The Brick • Jul 05, 2026
(250) 380-1133
Certified by The Brick • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick • Jul 05, 2026
About
Certified by The Brick • Jul 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Jul 05, 2026
Hours
Certified by The Brick • Jul 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
8/3/202610:00 AM - 9:00 PM
Reviews
4.5
2,001 reviews
5 stars
1,569
4 stars
178
3 stars
38
2 stars
47
1 star
169
- DFDonna Forest1 day ago5.0We were at the other Brick did not like the service we were getting. So we decided to check out the one in Langford even though we were told they have the exact same items (Not) . When we walked through the door we were greeted by John V . It was like night and day. John Listened to what we were looking for the budget we had. He explained everything walked with us. We ended up with the bed and frame we know will enjoy.,Thank you John V for understanding our needs. Would definitely recommend your services. And you will be getting our business in the future.
- JTJay T2 days ago1.0They only do delivery, no set up. They delivered couch damaged, loveseat pull-out piece. Had to wait 4 weeks for a replacement. I asked multiple times what they would be replacing, either the entire couch or just the damaged part. They said just the loveseat portion of the couch, but this includes it's armrest, backrest, and cushions. Replacement finally arrives with the loveseat in the original box... The box that is part of a set, unopened, unchanged, and holds the loveseat base, 2 armrests, no backrest, and no hardware. I am left with 3 armrests, missing the main backrest, and the pull-out has no wheels. 4 weeks and no one thought to check what they were to be replacing and what they were delivering?! No apology, I prompted them for compensation and they offered 50$. 1500$ purchase, 2 bad deliveries, 4 weeks of waiting and they had the sales woman, not a manager, offer me 50$. I refused and asked if the managers knew how to do their jobs. They called back to offer me 100$. This location is a joke.
- JBJoe BeaudryJul 2, 20261.0I went in with my girlfriend to buy our first new piece of furniture after moving in together. The sales person was friendly, helpful and even showed us to the piece of furniture we were looking for, and that's where the pleasant experience ended. The sales person took our order we waited four days for the furniture to arrive. Rented the uhaul to pick it up and got it home only to find out the sales person ordered us the wrong piece of furniture. I called the store immediately after realizing the error. And was told I would reice a call back. Being rather angry at this point I went to the store. Customer service was ok to say the best. They did offer to exchange the furniture for the piece we wanted if we brought it back to the store in original packaging with hardware. Which all sounds fair to me. To error is human, it's what you do about it that makes the difference and their lack of willingness to be held accountable is sad. I don't recommend shopping here and certainly will not be going back.
- PPPrivateJun 26, 20261.0I am extremely disappointed by the way I was treated by Tony. His attitude was rude, disrespectful, and completely unprofessional from start to finish. I find it unbelievable that someone with such poor customer service represents your company. I have already contacted your manager because this experience was unacceptable. Customer service clearly is not Tony's strength, and he should not be dealing directly with the public until he learns how to treat customers with basic respect. As a result of this experience, you have lost my sale and any future business. I expected far better from The Brick. Do better.
- RVRaj VaghasiyaJun 24, 20265.0I would like to express my sincere appreciation for the exceptional service I received at The Brick Langford. A special thank you to Sana, Sales Consultant, who was friendly, knowledgeable, and incredibly helpful throughout the entire process. She took the time to understand my needs, answered all my questions, and helped me find the right products without any pressure. I would also like to recognize Khushi, Sales Manager, for her professionalism and commitment to customer satisfaction. She went above and beyond to ensure I received the best possible service and value, making the experience smooth and enjoyable. Finally, thank you to Brent, Operations Manager, for ensuring everything was coordinated seamlessly. His attention to detail, efficiency, and dedication to customer service helped make the delivery and overall experience stress-free. The teamwork, professionalism, and customer-focused approach demonstrated by Sana, Khushboo, and Brent truly set The Brick Langford apart. I highly recommend The Brick Langford to anyone looking for quality furniture, appliances, and outstanding customer service. Thank you for making this such a positive and memorable experience!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Visit the Satisfaction Guarantee page on their website for detailed information.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price within 30 days of your purchase, The Brick will refund the difference. Some conditions apply.
Can I cancel my order and receive a refund?
Yes, orders can be cancelled and refunded at any time before delivery or pickup, either online or in-store. Refunds are issued to the original payment method.
How can I add an extended warranty to my purchase?
Extended warranties can be added during checkout online or in-store, or within 30 days of receiving the product by visiting a Brick store.
What delivery and pickup services does The Brick provide?
The Brick offers curbside pickup, delivery, and no-contact delivery services to most areas.
What are the store hours for The Brick in Langford?
Monday to Friday, 10:00 to 21:00; Saturday, 10:00 to 19:00; Sunday, 11:00 to 18:00. Holiday hours may vary.
Where is The Brick located in Langford?
The Brick is located at 2945 Jacklin Rd, Langford, BC V9B 4E3, Canada.
What payment methods does The Brick accept?
They accept American Express, cash, financing, Mastercard, and Visa.
What fitness centers are near The Brick in Langford?
Nearby fitness options include Club Phoenix, Jumping Fitness Victoria, Knock Out Fitness BC, Yoga Lab Westshore, and TFA Westshore, which customers can visit before or after shopping.
Are there any shopping centers near The Brick that customers might visit?
Westshore Town Centre and HomeSense are nearby shopping centers, offering additional retail options for customers visiting The Brick.
Can customers find automotive services near The Brick?
Yes, Langford Parkway Automotive & Transmission and Great Canadian Oil Change are nearby automotive service providers.
Brand Certified Facts from The Brick
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Certified July 05, 2026Yext Knowledge Graph
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