Brand Certified
The Brick
4.5(2436 reviews)
Certified by The Brick • May 17, 2026
Business Details
948 McCurdy Rd, Kelowna, BC
V1X 2P7, Canada
Certified by The Brick • May 17, 2026
(250) 765-2220
Certified by The Brick • May 17, 2026
http://www.thebrick.com
Certified by The Brick • May 17, 2026
About
Certified by The Brick • May 17, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 17, 2026
Hours
Certified by The Brick • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM
Reviews
4.5
2,436 reviews
5 stars
1,963
4 stars
207
3 stars
43
2 stars
42
1 star
181
- SCScott “RedOtter” Campbell3 days ago5.0Frank was a big help and made a big effort to give me the best deal on my hide a bed couch. He also accommodated me with delivery options that suited my needs. I am very pleased and will buy from here again.
- TTTeddy Griffiths (t3d)May 4, 20265.0Experience in the store was fantastic, we didnt feel pressured at all. Jordan was patient and liistened to us as we explored the store and tried out all pur options. Delivery was painless and they brought everything and put it right where we needed.
- DBDarcie BoothMay 2, 20265.0The delivery started off well with an active tracker. The furniture was loaded into our condo quickly and some assembled. The boxes were removed with the delivery people. Very friendly delivery people.
- RGRupert GruenApr 25, 20265.0Due to the Brick App type cell phone delivery & tracking service, we could see the truck's progress in real time! So cool! No guessing! The extremely courteous delivery team were spot on time within their 3 hour window. They moved our furniture carefully, the entire process taking 15 minutes. Way to go guys, you rock!
- DSDon and Andi SherrahApr 25, 20261.0Service good, but products are total garbage, Sealy high end bed turned to crap days after the return policy expired. Then they send you to their warranty department, they are totally useless. I've had 2 beds from the brick in 2 different cities 20 years apart and the same terrible experience. Sales helps you find the right bed and pushes you to close, and then 4 months later it's the hardest piece of garbage ever and the warranty process is only valid if you've had elephants sleeping on it. The topper is designed to pop back to so no warranty photo will ever show the actual dents in the crap bed, they are mountains dividing us and it's hard as a rock. They don't do anything about it. Save yourself the hassle, go to Costco, at least a warranty there means something
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on our website for complete details.
Can I cancel my order and get a refund?
Yes, you may cancel your order before product delivery or pick up at any Brick location. Refunds are processed to the original payment method. Deposits on special order items are non-refundable.
What services does The Brick offer for delivery and pickup?
The Brick provides curbside pickup, regular delivery, and no-contact delivery services.
When is The Brick Kelowna location open?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may apply.
Does The Brick offer installation and assembly services?
Yes, The Brick offers professionally licensed installation and assembly services for appliances, electronics, and furniture at competitive prices.
What payment options are accepted at The Brick?
The Brick accepts American Express, cash, financing, Mastercard, and Visa payments.
Are extended warranties available for products purchased at The Brick?
Yes. Extended warranties can be added during purchase in store or online, or up to 30 days after receiving your product by visiting a store. See the Warranties and Protection Plans page for details.
What are some nearby places of interest to The Brick Kelowna?
Nearby, you can visit Gorgeous Georges Gourmet Ice Cream for a treat, enjoy a movie at Grand 10 Cinema or Landmark Cinemas Grand 10 Kelowna, or grab a meal at Saisaki Japanese Restaurant.
How can nearby businesses like Mr. Lube and Orchard Ford Services assist customers visiting The Brick?
Customers can conveniently handle vehicle maintenance and repairs at Mr. Lube and Orchard Ford Services located nearby, making it easy to combine errands during a visit to The Brick.
What entertainment options are available near The Brick that customers might enjoy before or after shopping?
Energyplex Entertainment Centre and McCurdy Bowl offer recreational activities nearby, perfect for family fun before or after visiting The Brick.
Brand Certified Facts from The Brick
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Certified May 17, 2026Yext Knowledge Graph
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