Brand Certified
The Brick
4.5(1,711 reviews)
Certified by The Brick • Aug 23, 2026
Business Details
#300, 500 Notre Dame Drive, Kamloops, BC
V2C 6T6, Canada
Certified by The Brick • Aug 23, 2026
(250) 314-1115
Certified by The Brick • Aug 23, 2026
http://www.thebrick.com
Certified by The Brick • Aug 23, 2026
About
Certified by The Brick • Aug 23, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Aug 23, 2026
Hours
Certified by The Brick • Aug 23, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.5
1,711 reviews
5 stars
1,354
4 stars
164
3 stars
48
2 stars
33
1 star
112
- HGHeather Gates2 days ago4.0Excellent service at the store and by the delivery team. Unfortunately, I wasnt happy with some of the time in-between. When we purchased out mattress, we were given Wednesday as a choice, which I took as it worked best for my schedule. I followed up on line on tuesday night as I hadn't been given a time frame for the Wednesday delivery like I had scheduled. I find iut that our delivery isnt scheduled till Thursday. So I rearrange my schedule for thursday to accommodate. Our delivery on Thursday was scheduled between 930am and 1245pm. Our mattress did not arrive till 1:50pm. Very disappointed with that aspect of the service.0
- MNMoushmi NarayanAug 22, 20261.0Very Disappointed With The Brick – Kamloops I have had a very disappointing experience with The Brick in Kamloops. I purchased a bedroom set three weeks ago, and I still have not received my furniture. Every time I try to get an update, there seems to be another reason why the delivery cannot happen. I have been told that delivery drivers are not available, that they cannot deliver at certain times, and now, after waiting three weeks, I was called today and told that their system is down and they cannot make the delivery. Once again, I was told it may be next week. This has been extremely frustrating and inconvenient. When you spend your hard-earned money on furniture, you expect reliable service and reasonable communication—not excuse after excuse. Unfortunately, my experience with The Brick in Kamloops has been extremely poor, and I would not recommend this location. After this experience, I will never purchase furniture or anything else from The Brick again. Very disappointed with the service and the way this situation has been handled.
- LFLaurie FordAug 20, 20261.0If 0 was an option I would give it!salesman lied to us to get a sale,we asked if they deliver to our town and he said absolutely.once payment was made he told us to contact cayoosh delivery in lilloette,we did and we're to told no they do not deliver here or any remote areas.we cancelled order
- CBCharlene ByfordAug 16, 20264.0Shaun, the sales man was stellar as usual. We have used him for previous purchase. The delivery of the items was 1.75 hrs after the noted window - which proves our time is not their priority (disappointing). The delivery personal, were professional, efficient and respectful of my home.
- DBDan BergenAug 9, 20265.0Popped into The Brick for a little look around. The salesman, JP, was excellent. Very solid product knowledge and very attentive to our needs. We spent an appropriate amount of time with us, and gave us space to discuss. He also was great about our purchasing options. As a result, we bought a new couch before we left. If you need someone knowledgeable at the Brick, see JP. It was a great sales experience.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
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Certified August 23, 2026Yext Knowledge Graph
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