Brand Certified
The Brick
4.5(1621 reviews)
Certified by The Brick • May 17, 2026
Business Details
1689 Trans Canada Hwy, Kamloops, BC
V2C 3Z5, Canada
Certified by The Brick • May 17, 2026
(250) 314-1115
Certified by The Brick • May 17, 2026
http://www.thebrick.com
Certified by The Brick • May 17, 2026
About
Certified by The Brick • May 17, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 17, 2026
Hours
Certified by The Brick • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM
Reviews
4.5
1,621 reviews
5 stars
1,279
4 stars
152
3 stars
48
2 stars
33
1 star
109
- DCDestiny Campbell2 days ago1.0Absolutely terrible management and sales person Catherine. BUYERS BEWARE: Trying to buy bedroom furniture and a fridge is nearly impossible. She made it harder than it should be . I have been dealing with bs text messages from her and pointless calls with manager for 1 month and a half all because we wanted our credit to be in the deal . Will not be buying from her ever again and I think others need to do the same !
- AFA Jade F4 days ago2.0I've had good prior experiences with the brick. The sales team is always helpful, but... The delivery is certainly abysmal. They arrived the day of with my fridge saying they probably couldn't get it up my stairs because of the turn at the landing," it was too big", and made me sign a waiver before they could start saying they might damage my house and they were not liable - which I was not a fan of at all. Lo and behold the 2 delivery guys couldn't even get this fridge up 2 stairs, which is nowhere near to the landing and the turn. They scraped up our door trim, banged up our drywall, and our brand new fridge has 3 dents on it. They said they would refund me their delivery fee and advised me to hire "professional" delivery services. Over an hour of my time for nothing and to be stuck without a fridge. Why offer and charge for delivery services if your delivery people aren't "professionals"? Meanwhile, another company I was able to get to my door within a few hours had the fridge up no problem and had insurance coverage for any damage to my home, which was not needed, as they were incredibly careful and took a lot of precautions. Their cost was hardly more than the Bricks, and considering the hassle, any other time I would get furniture or appliances I would just advise using another delivery company instead of the Bricks in-house one. Thanks for being a day-saver, Team Lift.
- CDCharlie DayMay 13, 20265.0Just got my mattress delivered and the guys were super awesome, I've had a really good experience. Ryan, Cameron and Emilio were quick and efficient, super careful with my things despite the small size of the apartment and the renos going on, and the box spring didn't quite fit in the elevator but Ryan got it up the stairs no problem for me. :) Very happy with the service, Lindsay was also lovely and made sure we got the spring tent sale pricing even though we came in a little early for it. It can be a little hard to come by exceptional service nowadays with businesses running on fewer staff members, so I wanted to make sure to let the staff know they did amazing. Thanks again!
- ZPZafrun PatelApr 29, 20261.0The sales team was awesome but the delivery experience was awful. We spent 11k on various appliances but the delivery team kept complaining about how bad their day was because they had to deliver so many appliances. Not only we had to hear them complaining, they also damaged my front entrance which they said they will submit in their report. They did not deliver my fridge because it was too big, however after checking with my neighbours they all have the same fridge size and they were delivered the fridge no problem from elsewhere. Maybe The Brick needs more experienced delivery persons to navigate minor bumps that could happen?
- GAGodwin AkpongApr 27, 20265.0Had a good experience at Brick, the sales consultant took his time to show us around and took us through the different beds available. With his help we were able to reach our decision on what to buy, and we are happy with our decision. The place is really large and they have a lot of furniture to offer, Mattresses, Beds, sofa's, chairs, drawers , table's etc. The price's are also very competitive compared to similar shops we visited around the Kamloops area. Thanks JP for your assistance 👍.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
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Certified May 17, 2026Yext Knowledge Graph
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