The Brick

Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.

Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.

On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.

An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.

Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.

We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.

The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for full details.

Orders can be cancelled anytime before delivery or pickup at any Brick location. Refunds are processed to the original payment method; cash payments may be refunded via debit card or cheque. Deposits on special orders are non-refundable.

The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.

The store is open Monday to Saturday from 10:00 AM to 6:00 PM. It is closed on Sundays. On November 11, 2025, the store will be open from 12:00 PM to 5:00 PM.

The Brick offers curbside pickup, delivery, and no-contact delivery services.

The store carries many brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, and many more high-quality brands.

Customers can visit nearby spots such as Flourishing Health for acupuncture and massage, The Source for electronics, and Fusion day spa for relaxation.

Yes, nearby entertainment includes Bewilder Entertainment (an archery range and sports club), Invermere Roller Rink, and Eddie Mountain Memorial Arena, great for sports and recreation.

Yes, banks such as BMO Financial Group and BMO Bank of Montreal, and pharmacies like Lambert Kipp Drug Store and Lambert Kipp Pharmacy Ltd are nearby, offering convenience for financial and health needs.