Brand Certified
The Brick
4.4(3,271 reviews)
Certified by The Brick • Jul 05, 2026
Business Details
1101 United Boulevard, Coquitlam, BC
V3K6V3, Canada
Certified by The Brick • Jul 05, 2026
(604) 517-5800
Certified by The Brick • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick • Jul 05, 2026
About
Certified by The Brick • Jul 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Jul 05, 2026
Hours
Certified by The Brick • Jul 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
8/3/202610:00 AM - 9:00 PM
Reviews
4.4
3,271 reviews
5 stars
2,558
4 stars
231
3 stars
108
2 stars
51
1 star
323
- TJtushar jani5 days ago1.0Very disappointed with my experience at The Brick. I purchased a sofa and a rug for about $1,300. The salesperson name is Adam, promised a free coffee table, but the table came completely unassembled. The quality is very poor, and it took a lot of time and effort to put it together. I also clearly requested that all of my items be delivered on the same day. However, The Brick delivered only the rug and coffee table first, while the sofa was delayed. This caused a lot of inconvenience and wasted my time. Overall, the customer service, delivery coordination, and product quality did not meet my expectations. I would not recommend The Brick based on my experience.
- CCCarlos Valencia Chias6 days ago2.0I wish The Brick would stop doing commission sales. I went with my fiancé to look for a couch, and right as we went in, we had this sales person (Samira) stalk us the whole time. Being there to “help” us, but really not letting us comfortably browse. At one point we had to ask her to give us a few minutes and I would look for her when we’re ready to shop. She still stood like 5 meters away, following us around the store. Then when we’re ready to maybe make a purchase, there was a huge language barrier, as her English wasn’t very good… Look, I welcome all immigrants. I’m one myself. But if I’m looking for a $3K purchase whose delivery cannot go wrong given the size of the object, I would like my questions clearly answered. Plus she kept saying the same thing about all the couches: “this is the best and latest. Very good quality”… Like, all of them are the best and latest? Then we put a down payment for the couch while we decide if we’ll keep it, and the few times she called us to follow up, she mentioned she’s on commission. I’m sorry lady. I can appreciate that you’re chasing a commission, but I’m not going to commit to a large purchase I might not need in the end, just because you could lose that commission. It felt like we went into the store like prey for the sales reps to claim as their bounty. THIS ONE IS MINE!! Next time I’ll just shop online, or in a different store.
- BPBindy PJun 30, 20265.0My dealings with The Brick was fantastic. From my salesperson Amir, who spent time helping me find the perfect mattress and the best price, to the delivery service people being so courteous and on time. I couldn’t have asked for a better experience. Thank you.
- AAAllieJun 26, 20262.0Bit of a late review but the quality of the couch has prompted the review to be done now. I bought my couch 3 years ago and it’s already broken. I didn’t know couches only had a 3 year life span? I have never heard of anyone in my life needing to purchase a new couch again after only 3 years. Extremely disappointing. Not to mention the fabric looks like garbage on the cushions you sit on. The fabric was disappointing alone but I could’ve bought a cover. During my buying experience it was decent although pressured. Then when it came to delivery they had a specific time frame in which it needed to be out of their warehouse. I needed to take a day off work to meet the date they “needed” out of their warehouse. Then the day came and they simply didn’t load it onto the truck. And brought it another day. Although I did really like my couch, it is very comfortable. The quality just isn’t there.
- TYTim YangJun 10, 20261.0I purchased a large amount of furniture from The Brick last month through Amir, and the delivery arrived at the end of May. I unpacked the items one by one over the next few days, andI discovered that two of the table lamps were both missing the shade support/holder pieces. I emailed the store and also called them. I even explained that these parts are not expensive, Home Depot sells similar ones for around $10 each, and I was told they would call me back the same day to resolve it. However, after that, they simply disappeared and stopped responding. No follow-up, no solution, nothing. Very disappointing customer service. I would not recommend this location. Not reliable.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference with some conditions. Details are on their Price Guarantee page.
Can I cancel my order and receive a refund at The Brick?
Yes, orders can be canceled and refunded prior to delivery or pickup. Refunds go back to the original payment method. Deposits on Special Orders are non-refundable.
How can I add an extended warranty to a product purchased at The Brick?
You can add an extended warranty during purchase in-store or online, or within 30 days after receiving your product by visiting a store. Warranty options are available during online checkout or via a sales consultant.
What delivery options does The Brick provide?
The Brick offers premium delivery in most areas, using their own team or third-party couriers. Some items ship via Canada Post. They do not deliver to the United States.
What are The Brick's store hours?
The store is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00. Holiday hours may vary.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa.
Which brands are available at The Brick?
The Brick carries brands like Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, Amazon, and many more.
What nearby stores can I visit along with The Brick for a complete shopping experience?
Nearby stores include Roots for clothing and fashion accessories, Roma Furnature, JYSK, Home Quarters Furnishings, and Moe's Home Collection for more furniture and home goods.
Are there entertainment or recreational activities near The Brick?
Yes, you can visit nearby attractions such as Crash Crawly's playground, Ninja Tag sports and amusement venue, and Springfree Trampoline Vancouver for family fun after shopping.
Brand Certified Facts from The Brick
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Certified July 05, 2026Yext Knowledge Graph
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