Brand Certified
The Brick
4.6(1,872 reviews)
Certified by The Brick • Aug 23, 2026
Business Details
45365 Luckakuck Way, Chilliwack, BC
V2R 3C7, Canada
Certified by The Brick • Aug 23, 2026
(604) 847-1000
Certified by The Brick • Aug 23, 2026
http://www.thebrick.com
Certified by The Brick • Aug 23, 2026
About
Certified by The Brick • Aug 23, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Aug 23, 2026
Hours
Certified by The Brick • Aug 23, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.6
1,872 reviews
5 stars
1,537
4 stars
168
3 stars
30
2 stars
30
1 star
107
- MSMarina Schuster4 days ago5.0The 2 gentleman that brought me my new fridge were very friendly and helpful. They arrived earlier than I expected so they also helped me take out a few things from the old fridge that they had to take out before they could put the new one in place. Thank you again for the efficient service.
- TTTrevor5 days ago1.0Last week Tuesday my mom ordered a bedroom set form the brick. With delivery and install. She was not informed of a possibly delivery date nor was she informed that there was a specific day of the week available for our location. Thursday while mom was away the brick called and asked to schedule delivery. They offered delivery on Sunday Aug 23. I informed them Sunday would not work as we have prior obligations for Sundays. They then told me the next available was again Sunday August 30. I ask them for the next available day other than a Sunday as we are both busy Sundays. They told us that they only deliver to Rosedale, Agassiz and Hope on Sundays. No other days. I asked to speak to the manager and she insisted that there is no way around the system. She gave me three options none of which were feasible. 1. Schedule delivery for a Sunday and have someone at the house who is over 18. 2. If we could make time for even 5-10 minutes on the Sunday the drivers could drop the boxes inside the house and we could set up ourselves and they would refund $100 form the delivery fee. 3. We find a private delivery company and they would cover the fees. I told her none of these options were feasible and that they should generally offer more than one day a week for “remote” areas. I then requested a call from regional management and I also placed a call into head office. Head office forwarded my request to store level management who reiterated the same thing. I then sent a message to the brick fb page who said regional management is aware of the ticket and reiterated there’s nothing that can be done. Now today the sales rep lady that sold mom the set is claiming mom only paid delivery not install. And trying to argue for mom to keep the bedroom set. Mom just told her she will be in today for a refund and hung up on her because she was being very rude. You would think someone came in to spend a couple thousand dollars, that you would want to treat them with the utmost respect and best possible customer service you could. But The Brick simply doesn’t care for their customers. They run on a messed up system that isn’t customer friendly. Now today my mom is heading to the brick to request a full refund and she will be taking her business elsewhere. I recommend any place other than the brick.
- KLKara LefurgyAug 16, 20265.0Hondo helped us find the perfect comfy chair for our living room. It matches the couch we bought at The Brick last year. We get so many compliments on our big comfy couch! The best couch ever.
- ASAmir SahebgharanAug 3, 20262.0This was my second purchase from The Brick, and unfortunately I've had serious issues both times. The first order took much longer than expected to arrive, and when it finally did, about half of the furniture was damaged. It then took another week to receive the replacement parts, which was extremely frustrating. This time I purchased a bed and mattress. The bed arrived missing two legs, and now I'm the one who has to spend my time sending emails back and forth to get the missing parts. I already got rid of my old bed, so I have nothing to sleep on properly, and my new bed is sitting partially unsupported while I wait for the missing legs. This should really be a one star review based on my experiences. The only reason I'm giving two stars is because of the sales team, especially Neda. She was informative, polite, professional, and genuinely helpful throughout the process. It's unfortunate that the hard work of employees like her is overshadowed by poor quality control and fulfillment issues.
- EAEsteban A.Aug 3, 20265.0Thanks to Hondo, me and my fiance were able to find a mattress that matched exactly what we were looking for, including quite a few things to add to our gift registry! Hondo knew exactly what to suggest to keep us within budget and still land us a fantastic quality deal! We really appreciate him coming in on his day off, above and beyond!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
Return policies vary by item; refer to the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference subject to conditions detailed on their Price Guarantee page.
Can I cancel my order and receive a refund?
Yes. Orders can be cancelled and refunded any time prior to product delivery or pick up, with refunds processed to the original payment method. Deposits on Special Order items are non-refundable.
What payment options are accepted at The Brick?
The Brick accepts American Express, cash, financing, Mastercard, and Visa as payment options.
What services does The Brick offer beyond product sales?
The Brick provides delivery, product removal, recycling, warranties, installation, assembly, service, and repair services.
What are The Brick's regular store hours?
The store is open Monday to Friday from 10:00 to 21:00, Saturdays from 10:00 to 19:00, and Sundays from 11:00 to 18:00.
Where is The Brick located in Chilliwack?
The Brick is located at 45365 Luckakuck Way, Chilliwack, BC, V2R 3C7, Canada.
What are nearby dining options when visiting The Brick?
Nearby dining includes Boston Pizza, Vita Bella Bistro, Mandarin Garden Buffet, Taco Bell Canada, Eat Fresh Pizza, Hana Sushi Chilliwack, KFC, Subway, and White Spot Chilliwack, providing a range of cuisines for customers before or after shopping.
Are there entertainment or leisure options near The Brick?
Customers can enjoy nearby attractions such as Exit Chilliwack Escape Room, Cottonwood 4 Cinemas, and the Chilliwack Independent Film Festival after their visit to The Brick.
What convenience and other services are available near The Brick?
Near The Brick, customers can find 7-Eleven convenience stores, European Day Spa/Beautique Beauty Lounge for spa services, and Esso Canada for fuel and convenience needs.
Brand Certified Facts from The Brick
This information is certified by The Brick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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