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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers on weekdays?
US Storage Centers is accessible from 6:00 AM to 9:00 PM Monday through Saturday. It is closed on Sundays.
During what hours is the office open for rentals and assistance?
The office is open from 9:00 AM to 6:00 PM Monday through Saturday, and closed on Sundays.
Are there any restrictions on what items can be stored?
Yes, storing liquids, explosives, flammable liquids, toxic materials, and perishables is not allowed. Contact the facility for questions about specific items.
What documentation do I need to rent a storage unit?
You need to provide a government-issued photo ID such as a driver's license, state ID, or passport. Military customers must provide additional information.
Can I rent a storage unit without a long-term commitment?
Yes, rentals are on a month-to-month basis with no long-term lease required.
How can I make payments for my storage unit?
Payments can be made in person, online, by phone, mail, or you can sign up for automatic payments.
Do you sell moving supplies and locks at the facility?
Yes, boxes, moving supplies, and locks are available for purchase at the facility for your convenience.
Which nearby bakery can I visit before or after visiting US Storage Centers?
Smith's Bakeries is a nearby bakery and restaurant where you can enjoy donuts and other baked goods.
Is there a nearby park for outdoor activities close to US Storage Centers?
Yes, Joshua Park is nearby and offers a place for active life and recreation, perfect for a visit before or after your storage needs.
Where can I find locksmith services near US Storage Centers?
Snider's Locksmith is a nearby home security and key locksmith service located close to US Storage Centers.