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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours for US Storage Centers?
US Storage Centers is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM. Gate access hours are from 6:00 AM to 9:00 PM daily.
Are there any items that I am not allowed to store at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables at US Storage Centers. Please contact them for questions about specific items.
What documentation is required to rent a storage unit?
You need to provide a government-issued photo ID such as a driver's license, state ID, or passport. Military customers have additional documentation requirements.
Do I need to sign a long-term lease at US Storage Centers?
No, rentals are month-to-month with no long-term obligations.
How can I make payments for my storage unit?
Payments can be made in person, online, by phone, or via mail. Automatic payments can also be set up. Accepted payment forms include checks, cash, Visa, Mastercard, cashier's checks, and money orders.
Does US Storage Centers sell moving supplies or locks?
Yes, they sell boxes, moving supplies, and locks for your convenience. Alternatively, you can bring your own compatible lock.
Can I reserve a storage unit online?
Yes, you can rent or reserve your storage unit online anytime through their website without needing to pay or place a credit card hold up front.
What nearby accommodations are available if I am visiting US Storage Centers?
Nearby accommodations include Howard Johnson, Motel 6, Bakersfield Inn & Suites, and Studio 6 Bakersfield - Ca - South, which are convenient for customers traveling or needing an overnight stay.
Which nearby restaurants can I visit before or after using US Storage Centers?
You can enjoy meals at nearby restaurants such as Denny's, McDonald's, Country Kitchen, Tacos La Villa (White Ln), and Del Taco, offering a variety of dining options.
Are there convenient places nearby for fueling or quick shopping when visiting US Storage Centers?
Yes, convenience stores and gas stations like Shell, Circle K, Mobil, Valero, ExtraMile, Chevron, and ampm are near US Storage Centers for quick fueling and shopping needs.