SiteOne Landscape Supply is the largest and only national wholesale distributor of landscape supplies in the United States and has a growing presence in Canada. Our customers are primarily residential and commercial landscape professionals who specialize in the design, installation and maintenance of lawns, gardens, golf courses and other outdoor spaces. Through our network of over 650 branches across 48 states and five provinces, we offer a comprehensive selection of over 90,000 products.
Frequently Asked Questions About SiteOne Stone Center
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.
How can I create an online account with SiteOne Stone Center?
Complete the Request an Account form at the top right corner of the screen using your SiteOne customer number. If you are not currently a customer, contact SiteOne by calling 1-800-SITEONE (1-800-748-3663).
Are all SiteOne Stone Center products available to purchase online?
Yes, most products are available online. If you cannot find an item, you can add a note to your order at checkout or contact the local branch for assistance.
How do I place an order at SiteOne Stone Center?
Log in to your account, select your preferred branch, add products to your cart, then proceed to checkout. You can choose pickup or delivery for your order.
What is the process for 'Buy Online, Pick Up in Branch' at SiteOne Stone Center?
When ordering online, select a SiteOne branch for pickup. You'll receive an Order Confirmation email and a notification when your order is ready for pickup.
Is local delivery available when buying online from SiteOne Stone Center?
Yes, local delivery is available within 60 miles of the branch for most orders, though a delivery charge may apply.
What should I bring when picking up my order at SiteOne Stone Center?
Bring a government-issued photo ID and your order number or Order Ready notification email to pick up your order.
How long will my order remain available for pickup at SiteOne Stone Center?
Orders are held for a maximum of seven days after you receive the Order Ready notification. Unclaimed orders after this period may be cancelled.
What are the operating hours of SiteOne Stone Center in Bakersfield, CA?
The store is open Monday through Friday from 6:30 AM to 4:30 PM, Saturdays from 7:00 AM to 11:00 AM, and closed on Sundays and certain holidays.
What nearby businesses can help complement my visit to SiteOne Stone Center?
Nearby businesses like American Builders Supply and SiteOne Landscape Supply Stone Center offer additional building and landscaping supplies, helping you find everything you need conveniently in one area.
Are there any nearby services for vehicle repair close to SiteOne Stone Center?
Yes, services like Sully and Son Hydraulics, Handley’s Auto Repair, and Express Wholesale Tire are nearby for automotive and tire repair needs, useful if you require vehicle assistance during your visit.
What attractions near SiteOne Stone Center could I visit before or after shopping?
You can visit The Hidden Garden, an event and concert venue located nearby, which is great for relaxation and entertainment before or after your visit.