La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout the purchasing process.
Sales Experience
Many reviews highlighted a pressure-free sales environment, with staff providing detailed information and allowing customers to browse at their own pace.
Product Knowledge
Sales representatives demonstrated strong knowledge of the products, helping customers make informed decisions about their purchases.
Delivery Issues
Some customers reported delays and issues with delivery, including incomplete orders and difficulties scheduling repairs.
Overall Satisfaction
The majority of customers expressed high satisfaction with their purchases and the overall shopping experience.
TW
TJ Whitaker
Feb 17, 2026
5.0
Our experience was excellent! Stephanie was great to work with. She was very customer service oriented, was able to answer all of our questions, and was a great sales person. I would recommend her for anyone looking to purchase from Lazy Boy
SG
Sharon Gutierrez
Feb 16, 2026
5.0
We bought a reclining loveseat for our bedroom. La-Z-Boy had wonderful choices. Fantastic service from Samantha. Liked that it is being built in the USA. Much better quality than the other furniture store we visited. I would highly recommend their store.
KH
Kimberly Hanewinckel
Feb 16, 2026
5.0
The experience was very easy for both the salesman and for us. We wanted to replace one of our Lazy-boy recliner. We purchased one 6 or 6 years ago and wanted to match our other recliner. They still had our information on file. We spent less than one hour at store with ordering a recliner. Thank you.
MB
M B
Feb 15, 2026
5.0
The sales staff was pleasant and knowledgeable. It is a no pressure, comfortable environment. Very high quality product.
DR
Del Red
Feb 13, 2026
5.0
Great service from Manager Jose, he made the purchase process easy and I found comfortable and beautiful furniture for my family. I will be a returning customer