La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting Samantha and Carrie for their exceptional service.
Sales Experience
Many reviews noted a smooth, pressure-free sales process, with staff providing detailed information and allowing customers to browse comfortably.
Product Knowledge
Sales representatives demonstrated a strong understanding of the products, helping customers make informed decisions about their purchases.
Delivery Issues
Some customers expressed concerns about delivery timelines and incomplete orders, indicating a need for improvement in this area.
RG
Ronald Guenther
4 days ago
5.0
We were very happy with the staff. They treated us quickly. Thank you very much.
SW
Stacy Watson
5 days ago
4.0
Friendly service. Delivered on time. Price a little high for the merchandise
KK
Karen Keeney
Jan 2, 2026
5.0
Very Friendly customer service and sales person was very pleasant. Overall experience was excellent.
PJ
Pat Jackson
Dec 28, 2025
5.0
Carrie was so helpful. Very knowledgeable of the products. I am excited to receive my new couch, love seat, and tables!!
KF
Kevin Fritz
Dec 16, 2025
4.0
Recliner is great, my only complaint is that they are kinda vague about care of fabric and the extended warranty paperwork. I would love a hard document clarification.