Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 391 Nevada St in Auburn, CA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, alarmed units, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
339 reviews
5 stars
305
4 stars
16
3 stars4
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Jason and Robby, received high praise for their helpfulness, responsiveness, and professionalism.
Cleanliness
The facility is consistently described as clean and well-maintained by multiple customers.
Pricing Issues
Several customers expressed dissatisfaction with sudden rate increases and unexpected charges after initial promotions.
Security Concerns
There are reports of security issues, including break-ins and damage to stored items, leading to customer dissatisfaction.
- SLShai LampreyJan 2, 20265.0I have been keeping my extra stuff at ExtraSpace for years now and they have been extremely easy to work with. in particular Caitlin in the front office has made my interaction with them so easy and so positive I am beyond grateful to have her there. She is an absolute asset to her company and deserve high marks for being such a proactive employee. I am grateful to have her and extra space so close by and I feel like my extra possessions that I keep in storage are in safe hands.
- JBjeff baughnDec 4, 20255.0Robby and the staff are super helpful and responsive.
- TBTina BrooksNov 25, 20251.0If u could give zero stars I would. This place is terrible. The staff are nails . Very discrimination. They locked me out of my storage even tho I paid. They're unofficial texting from different numbers and at all hours And don't believe the big bummer that says "first month free" that is a lie and according to the manager and other tenants there is a big problem with storage units being broken into. Was told by manager someone even put theyre stuff in someone else's storage. How does anyone have the time to rob a storage and load theyre stuff into it without anyone knowing? Let alone howd they get in there?? Craziness I highly suggest not using this place or Locksley go to US storage on rock creek. Much more legit and legal at least And secure and promp
- LELauren EricksonNov 8, 20255.0My Mom has been with this storage facility long before it was ExtraSpace Storage. She had been receiving rate increase notices over time. The last notice in August was much higher, she wasn’t going to be able to afford it. So we went into the office & spoke with Robby for the first time. We explained our concern of the new rate increase. He reviewed her account & found that a Senior discount should have been applied. He said he would get those new rates approved & corrected to the right amounts. He also said he’d notify me by text when it was done. Sure enough that same day, he sent me a text notifying me that it was approved & corrected in her account. We are so happy. We appreciate the help & great customer service Robby gave. Hard to find these days.
- RSRobert SheldonNov 8, 20255.0Friendly and helpful staff, took care of everything I needed help with today. Rate: A+
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Auburn, Elders Corner, Bowman, Cool, Ophir, and Newcastle.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at Mt Vernon Rd and Nevada St.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Auburn, CA?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located in Auburn?
It is located at 391 Nevada St, Auburn, CA 95603.
What types of storage units are available at Extra Space Storage?
They offer a large selection including standard units, climate-controlled units, drive-up units, and vehicle storage options.
Does Extra Space Storage offer drive-up access to storage units?
Yes, drive-up access is available, making it easier to move large or heavy items directly to your unit.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, they offer moving and packing supplies, including boxes, available online and at the facility.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Are there any holiday closures at Extra Space Storage?
Yes, the facility is closed on Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), New Year's Day (Jan 1, 2026), and Independence Day (July 4, 2026).
How can nearby car rental agencies like Hertz or Dollar Car Rental help me during my storage move?
You can rent a vehicle from nearby agencies like Hertz or Dollar Car Rental to transport your belongings conveniently to Extra Space Storage.
What nearby businesses could I visit after arranging storage at Extra Space Storage?
Nearby, you can visit the Humane Society of the Sierra Foothills Used Book Store or enjoy a visit to Green Acres Nursery & Supply at Eisley's for gardening needs.
Is there any nearby public service location I can visit in Auburn while using the storage facility?
Yes, the United States Postal Service and Auburn DMV are nearby, so you can conveniently handle mailing or DMV visits during your trip to the storage facility.