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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Antioch, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,449 reviews
5 stars
798
4 stars
325
3 stars
158
2 stars
58
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unresponsive or rude.
Staff Knowledge
Many customers noted that staff members are knowledgeable and helpful, particularly in specific departments like electrical and paint.
Store Conditions
The store is generally reported as clean and well-stocked, but some customers mentioned issues with organization and finding assistance.
Delivery Issues
Several reviews highlighted significant problems with delivery services and order fulfillment, leading to customer frustration.
Overall Experience
While many customers enjoy shopping at Lowe's for its selection and deals, there are notable complaints about inconsistent service and management.
- DPD P4 days ago1.0Don’t use Lowe’s contractors especially flooring and carpet they use subcontractors that are 100% scammers damaging furniture and walls also doing a half ass job trying to scam you for more money than the installation agreement Lowe’s contractor isn’t in this state as previously mentioned they use subcontractors that will hold up your installation if you refuse to pay them a ridiculous amount for something you do not need!! Check Lowe’s contractor reviews below having any work on your property by a Lowe’s contractor I found over 200 negative reviews but I actually went through with their choice now I’ve been without anything covering my floors for a little over a month now because I refused to pay them to fix something that didn’t need fixing I actually hired another contractor to recheck what they said was an issue and the contractor found nothing wrong with anything so I rescheduled the install and it’s been over a month still nothing so be warned before you regret using a Lowe’s contractor
- AAASchnibbenDec 9, 20255.0I like this Lowes :) It's close by and has a lot of options! The older lady in the paint section was very helpful and I was able to get a color match and bucket of paint for my dad's sign! I took some color samples home too! It was great!
- SWSandy WDec 7, 20254.0Easy to find the pickup counter.
- MVMike VassalloNov 28, 20255.0Helpful
- AAANov 4, 20251.0Horrible customer service experience. Wasted my time and didn't honor their own prices. I asked to speak with the store manager over an item that had been marked down but they couldn't locate previously. A department manager was called instead who was on break waited for 20 mins for him he never showed up, then an ASM was called who took 25 mins to show up and then had no explanation for why they couldn't honor the price. I requested to speak with the store manager again and now they cannot contact him. This is not the way to treat customers. My time is valuable, I don't want to talk to 3 people who have no authority to approve what I'm asking only to wait for the person I originally asked for.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Antioch, CA?
Lowe's offers a wide range of products including appliances, paint, tools, flooring, garden equipment, and home décor, featuring trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and more.
What are the store hours for Lowe's Home Improvement in Antioch?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sundays from 7:00 AM to 8:00 PM, with some holiday hour variations.
Does Lowe's in Antioch offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account; email updates will be sent if there are status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment methods.
Does Lowe's Antioch provide product installation services?
Yes, they offer various installation services, including appliances, flooring, cabinets, windows, HVAC, and more to assist with your home improvement projects.
Who can I contact for customer support at Lowe's in Antioch?
For customer support, you can email customercare@lowes.com or call their main phone number at +1 925-756-0370.
What nearby restaurants can I visit before or after shopping at Lowe's Antioch?
Nearby dining options include Panda Express, Burger King, KFC, Spicy Burrito Taco Truck, and McDonald's, offering a variety of fast food and restaurant choices.
Are there any automotive services close to Lowe's in Antioch?
Yes, nearby you can find O'Reilly Auto Parts, Speedway gas station, Shell gas station with oil change services, and Smooth Truckin towing service for your automotive needs.
What nearby stores can complement my shopping experience at Lowe's Home Improvement?
Sommersville Shopping Center is close by for clothing and other retail needs, and Blue Rhino Propane Exchange offers propane supply services near Lowe's.