Leslie's Pool Supplies

Reviews

• JV

  Jennifer Verner

  Jan 19, 2026
  1.0
  I went in with a water sample, low alkalinity, zero bromine. I was sold an alkalinity increaser to use first, then told to add sodium bromide one appropriate dose at a time, until the bromine registered on the test strips. I spent around $75 on these chemicals. After getting the alkalinity balanced, I started the addition of the sodium bromide, waiting and cycling the water for 30 minutes between additions. After FOUR cycles of this, I did my own research, and realized I needed to add shock to activate the bromide. Of course, after one addition of shock, my bromine was reading extremely high. So now, we have to empty part of the water and start over. An epic waste of time, chemicals, water and ultimately money. We expected the staff to be knowledgeable and we are first time spa owners, so wanted to make sure we were doing everything correctly. Extremely disappointed we were not given the proper advice.
• FS

  Frank Stupak

  Nov 8, 2025
  5.0
  They have your pool covered
• FN

  flora n

  Aug 10, 2022
  1.0
  My pool vacuum was not working. Nichole at Leslie's was very nice. She said she will look at it in the next day or two and fix it. After a week and several visits she said it was fixed and after I paid $120 it was given back to me. Now it worked a little bit better but it was not fixed. I learned that Nichole has just learned how to fix things there and is learning as she goes. I also learned that this is not her primary responsibility. So when she has time from everything else, she works on vacuums. So customer's vacuums just pile up and she will get to them when she gets to them. But she gives you a good promise of she looking at them in a day or two but in reality, you should expect a week or two. After you get it back, it will probably not work right because she is just learning. So then expect to take it back and wait another week or two. Because they put you back at the end of the line. You will end up with a summer without a pool vacuum if you take your vacuum to Leslies to get fixed. That is what happened to me. But remember, Nichole is really nice. The manager there also does not care a bit. Save your time and go somewhere else.
• BM

  Bruce Murray

  Apr 9, 2021
  5.0
  We use Leslie's for pool chemicals & pool toys, find everyone helpful.

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