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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent a space?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or through the mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
No long-term obligations here. We rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, for your peace of mind we sell locks! We also offer boxes and moving supplies for your one-stop shopping convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you guys offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you guys offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers in Alameda?
US Storage Centers in Alameda is open Monday through Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
Can I access my storage unit outside of office hours?
Gate access hours are different from office hours; please check the facility's page on our website for up-to-date gate access times.
What items am I not allowed to store at US Storage Centers?
Prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility for questions about specific items.
Do I need to sign a long-term lease to rent a storage unit?
No, rentals are on a month-to-month basis with no long-term obligations.
What forms of payment are accepted at this storage facility?
They accept checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Is it possible to reserve or rent a storage unit online?
Yes! You can rent or reserve your storage unit online through their website for convenience.
Do you sell moving supplies and locks at the facility?
Yes, they sell locks, boxes, and other moving supplies for your convenience. Customers can also bring their own compatible locks.
What nearby storage options are available besides US Storage Centers?
Nearby storage facilities include Alameda Point Storage and CSI Mini Storage, providing additional options in the Alameda area.
Are there any local attractions near US Storage Centers worth visiting?
Customers can visit nearby places such as the Alameda Navy Base Field, Alameda Park, and the Pacific Pinball Annex for recreational activities before or after their visit.
What transportation services are available near US Storage Centers?
Bayside Airporter offers nearby transportation services, helping customers reach the storage center or travel through the Alameda area.