Extra Space Storage

4.8
1485 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2201 Clement Ave in Alameda, CA today! Our large selection of storage units, drive up access, drive up units, all-hours access, electronic gate access, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, lifts available, parking spaces, personal access hour, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2201 Clement Ave, Alameda, CA
94501, United States

Hours

Reviews

4.8
1,485 reviews
5 stars
1,370
4 stars
59
3 stars
17
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Sherlyn and Mateo.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive storage experience.

Pricing Issues

Numerous reviews highlighted concerns about sudden and significant price increases shortly after renting, with some describing the practices as deceptive or predatory.

Security Concerns

Several customers reported serious security issues, including break-ins and rodent infestations, raising concerns about the safety of stored items.
  • MR
    mireya rubalcava
    Jan 2, 2026
    5.0
    Amazing experience!! Wow
  • JC
    Jeanette castro
    Dec 25, 2025
    5.0
    Good
  • LH
    louie hernandez
    Dec 22, 2025
    4.0
    Pleasant experience, thanks!
  • AF
    Amber Feary
    Dec 16, 2025
    5.0
    Great space to store my items for the last 2 years!! Thank you!
  • TT
    TANZA
    Dec 2, 2025
    1.0
    I do not understand how this place has good reviews — it is AWFUL. The rate hikes are one thing (I went from $80 to $130), but the worst part is the lack of security. A unit near mine was pried open with a crowbar, and all of the contents (family photos) were left on the ground because it's 'not company policy' to touch people's stuff. I've heard screams and have seen police activity. Recently, our unit was broken into, the thieves replaced our lock with their own, and Extra Space Storage didn't notice or do anything. The gate used to have a code to exit, but recently they changed that so there's no code, conveniently decreasing security after multiple incidents! Please do not leave your stuff here regardless of the price or convenience, unless you don't mind it being stolen and having the response be a shrug and an apology. EDIT: It gets worse! There were rodents living in my unit. They left substantial droppings and chewed on a valuable item. I also found a dead mouse on the ground in the building. This is an unacceptable and unsanitary location. Do not leave your stuff here.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.