Brand Certified
RONA Spruce Grove
4.0(579 reviews)
Certified by RONA Spruce Grove • Aug 30, 2026
Business Details
175 Highway 16A, Spruce Grove, AB
T7X4P9, Canada
Certified by RONA Spruce Grove • Aug 30, 2026
(780) 960-3140
Certified by RONA Spruce Grove • Aug 30, 2026
https://www.rona.ca/en/store/alberta/spruce-grove/rona-spruce-grove-66460
Certified by RONA Spruce Grove • Aug 30, 2026
About
Certified by RONA Spruce Grove • Aug 30, 2026
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting ToolsRONA
RONA Spruce Grove has the best articles and products for your renovation, construction, and home decoration projects.
Location
Certified by RONA Spruce Grove • Aug 30, 2026
Hours
Certified by RONA Spruce Grove • Aug 30, 2026
Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday7:00 AM - 8:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
579 reviews
5 stars
287
4 stars
149
3 stars
51
2 stars
36
1 star
56
- KEKyle Ebertz2 days ago1.0Very far from great to say the least Purchased a water heater then waited 20 mins at store for someone that was grabbing it because they don’t stock on shelf for people to grab Then went into store and was told it would be a little longer cause he needed a sticker for the purchase from the front and he would be back soon Another 15 mins pass and he still has not returned I currently buy 10-15 water heaters a week and will never return to this location
- DSDale ShawAug 5, 20265.0Great service , fast and efficient
- YDY DVAug 4, 20265.0Friendly staff
- HBHennessy BrideauJul 13, 20265.0Omg 😲 ive never been so happy with a service anywhere ,Louisa deserves a raise ..she really went above and beyond to help me even tho my request were very demanding, I wanted to see if there was the last in stock swing or if it wasn't there. Turns out it was in the barn outside and all broken box still she talk to manager and help me get a great deal on the item and never lost her smile or positive attitude..so impressed with my experience over all and specially being paraplegic i couldn't help much she came outside to greet me in parking lot like really im soo thankfull!! 💛
- JMJuliana McIntoshJul 9, 20261.0Do not order your materials from Rona if you have any sort of timeline in mind to complete your project. I ordered baseboards online on June 14th as they heavily advertised next day delivery, and we do not have a truck to be able to easily pick up from the store, so we need them delivered. I contacted customer service for the first time on June 16th asking for an update as I hadn’t even received notice of shipment when there was supposed to be next day delivery. Customer service told me they would be shipping June 19th. June 19th then came and passed and my order had still not shipped, so I contacted customer service a second time and was told they have no updates and they couldn’t give me any estimate on when my order would ship. June 25th I received an email stating my order had shipped with a Purolator tracking number. Upon checking the tracking number with Purolator it shows a shipping label was created for a shipment leaving Laval, QC but that it is still awaiting courier pick up. I emailed customer service a 3rd time on July 6th when my order status still had not been updated since June 25th. Then I called on July 8th since I had not received a response or update yet, and was told an email had been sent to the vendor, but the agent I was speaking with could not access the emails to give me any estimate or update and they can’t issue a refund since the order shows as shipped in their system. This is even though the Purolator tracking and the Rona order status both show the order has never been picked up by the courier and all that has happened for “shipping” is someone electronically generated a Purolator shipping label. We’re now July 9th and the parcel still shows as not even having been passed to Purolator for transport yet, there has only been a shipping label created. I’ve not received any helpful information after contacting customer service 4 separate times. I still have no idea how many more weeks I’ll have to wait for these baseboards after waiting almost a month already just to have them shipped.
Frequently Asked Questions About RONA Spruce Grove
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
Brand Certified Facts from RONA Spruce Grove
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Certified August 30, 2026Yext Knowledge Graph
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