Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Unfortunate experience at the brick.
We came to the brick in order to get a freezer. This is time sensitive as we have chickens that need a cool place to go.
We ordered the deep freezer and ensured it would be ready on tuesday. We arranged for pick up. Upon arrival my husband was told he had to go to another location and that it would only be ready at 2 pm. We drove 50 km round trip and then drove another 50 km to pick up at 2 pm.
When we arrived home and unpacked it a giant dent was found in the side. We were told we needed to bring said deep freezer back tomorrow and then they would replace it on saturday....... I now have to drive another 100 km to get my 300.00 deep freeze. We asked for delivery and they told us no can do until june 5th. We asked for a discount they also refused. We now have had to haul the deep freeze off our truck ( so it doesnt get stolen) and now put it back on the truck early before we head to work, then the gas on top of all the labor. You are a masssssiiive disappointment and we will tell everyone about the disappointing service and experience here.
Booo
DG
Dat Guy
1 day ago
1.0
Bought a freezer was told I could pick it up
In 2 days. Went back to location I bought it at and was told to pick it up at a different location at a later time. Was not told this upon buying it. Picked up freezer on a second trip to red deer in same day. Got it home and it’s been visably dropped on one corner. Was told by them to bring it back tomorrow but can’t get another one till Saturday and I have to drive to red deer 2 more times to get a freezer. That is 4 trips from sylvan lake to red deer, all my time and gas so I could buy a freezer from you. Was told no to any sort of compensation. So if there was negative stars I would give that but I gotta give one to leave the review.
BL
Bonnie LAVALLEE
1 day ago
2.0
The Red Deer Brick location will not stand behind their products without charging loyal customers fees . Me and my husband had purchased over $25,000 in furniture from them in the last 2 1/2 years. We went there to purchase a TV for our RV and when we opened the box we realized it was too big. When we went to return it, they insisted we pay a 25% restocking fee because the box is open. There was no consideration at the fact that we had never returned anything or complained before, it was never used. All they were concerned about was the hundred dollars they were going to make off us to put the TV back into stock and re-sell it for its original price. We will not go back to that brick. Keep this in mind when purchasing there. Make sure you buy what you plan on keeping because it will cost you to return it. Bonnie LaVallee
JS
Julie Smith
4 days ago
5.0
Max was absolutely hands down the best! We told him our budget and he found us appliances and worked tirelessly to find us deals to make sure we got what we needed. He phoned the next day to follow up and make sure we didn’t have any questions. We will go through Max again in the future for sure. Thanks Max!!!!!!
SM
Souad Mechkour
Apr 27, 2026
5.0
I had a fantastic experience working with Max and Harmean! From start to finish, they were incredibly helpful, professional, and attentive to my needs. They took the time to answer all my questions and made sure I felt comfortable and confident throughout the process.
Their friendly attitude and genuine willingness to assist really stood out. It’s clear they care about providing great service and making sure customers leave satisfied. I truly appreciate their effort and dedication.
I’m very pleased with the service I received and would highly recommend Max and Harmean to anyone looking for a smooth and positive experience!
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies depending on the item. Please check the Satisfaction Guarantee page on The Brick's website for full details.
Can I cancel my order and get a refund?
Yes, orders can be cancelled at any Brick location prior to product delivery or pickup. Refunds are made to the original payment method; deposits on special orders are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa as payment options.
What are The Brick's store hours?
The Brick is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00, with special holiday hours as posted.
Does The Brick offer delivery and curbside pickup services?
Yes, The Brick offers curbside pickup, delivery, and no-contact delivery services.
Where is The Brick located and how can I contact the store?
The Brick is located at 5111 22 St, Suite 7, Red Deer, AB, T4R 2K1, Canada. You can contact them at +1 403-340-2000 or email red@thebrick.com.
What brands does The Brick offer?
The Brick offers a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Bosch, Dyson, Sony, Sealy, Serta, and many others.
What types of products can I find at The Brick?
Products include furniture like sofas, beds, dining tables, mattresses, appliances such as refrigerators and washers, electronics including TVs and soundbars, and home accessories.
What nearby places can I visit while shopping at The Brick in Red Deer?
Nearby you can find Urban Barn for additional furniture and home goods, Walmart Supercentre for general shopping and pharmacy, and dining options like Swiss Chalet and Harvey's for meals.
Are there other sports and hobby stores near The Brick?
Yes, Golf Town is nearby, offering golf equipment and sporting goods, perfect for golf enthusiasts visiting The Brick area.
What services are available near The Brick for photography and wellness?
Photos Unlimited Portrait Studios offers photography services nearby, and Hoffman chiropractic and wellness centre is available for chiropractic care and wellness needs.
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