Brand Certified
The Brick
4.8(2,350 reviews)
Certified by The Brick • Aug 30, 2026
Business Details
3201 13 Ave SE, Medicine Hat, AB
T1B 1E2, Canada
Certified by The Brick • Aug 30, 2026
(403) 581-5490
Certified by The Brick • Aug 30, 2026
http://www.thebrick.com
Certified by The Brick • Aug 30, 2026
About
Certified by The Brick • Aug 30, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Aug 30, 2026
Hours
Certified by The Brick • Aug 30, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
9/7/202610:00 AM - 9:00 PM
9/30/202610:00 AM - 9:00 PM
Reviews
4.8
2,350 reviews
5 stars
2,091
4 stars
133
3 stars28
2 stars5
1 star
93
- KKKeanna Kozak3 days ago5.0I was in on Aug 30th, 26 and I was looking for a dish washer. Originally went to lethbridge location, had a horrible experience there. Decided to check out medicine hat location and had a amazing experience. Danica A, was amazing and very helpful. She knew exactly what we were after the second we walked through the door. We were in and out in under 10 minutes, and our new dishwasher was ordered and on the way. Thanks for all the help. Definitely recommend Danica, will be back for more appliances.
- SHShirl HackettAug 26, 20265.0Although there were issues with size and a few dings, the guys were great about it and upfront!. That being said I was also calm which probably helped. Perfect does not work and those expectations fortunately were not mine. Just dealing with sales now about the issues but I’m sure we will be treated just fine!
- LFLeanne FraserAug 18, 20265.0Delivery was smooth, on time and drivers were friendly and helpful. Sales (Shook) worked with us and we feel like we got a great deal!
- MMMarwaAug 13, 20261.0Very Disappointing Customer Service If I can find Zero star I will go for it. Unfortunately, this is not my first bad experience with this company—it has happened more than once. I was given an appointment over the phone to bring my belongings and clear my house in preparation for a visit, and I made arrangements based on the appointment they provided. However, they failed to deliver my belongings on time and did not seem to care about the inconvenience this caused. What is most disappointing is that this has happened repeatedly. I have dealt with the company and its employees for many years, but based on my recent experiences, I would not recommend dealing with them again—not with the management nor with the team. When a company gives a customer a confirmed appointment, the customer should be able to rely on it. If there is a delay or a problem, the least they can do is communicate properly and take responsibility. Very poor customer service and extremely disappointing. I hope management takes this seriously and improves how customers are treated.
- RBRyan BartonAug 2, 20265.0We were nervous about coming in as we usually get bombarded by salespeople and followed around being hounded. With Jarrett that was not the case, he did not approach us for a good 5 or so minutes and when he did he sat down with us as we explained what we were looking for in a sectional and within moments matched us up with our dream sectional and when we went through the numbers he allowed my wife and I as much time as needed to go over things and in the end we pulled the trigger on the purchase and even picked up a beautiful entertainment unit that we saw on clearance. For anyone looking for anything new to add to their home I highly recommend speaking with Jarrett, he was professional, polite and friendly with a great sense of humor as well. Thank you Jarrett!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for details.
Can I cancel my order and get a refund at The Brick?
You can cancel your order at any Brick location before delivery or pickup. Refunds go back to the original payment method, with some exceptions for cash and special orders.
How do I add an extended warranty to my purchase?
Extended warranties can be added during purchase online or in-store, or within 30 days of product receipt by visiting a Brick store.
What delivery and pickup options does The Brick offer?
The Brick offers curbside pickup, regular delivery, and no-contact delivery services.
What are the store hours for The Brick in Medicine Hat?
Monday to Friday, 10:00 AM to 9:00 PM; Saturday, 10:00 AM to 7:00 PM; Sunday, 11:00 AM to 6:00 PM; holiday hours vary.
What payment options are accepted at The Brick?
The Brick accepts American Express, Mastercard, Visa, cash, and financing options.
Which brands does The Brick offer products from?
The Brick offers a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, and many more.
What nearby stores can I visit along with The Brick?
Nearby stores include Giant Tiger (department and grocery), Michaels (arts and crafts), and Winners (department and clothing store), providing diverse shopping options in one area.
Are there convenient services near The Brick for banking or automotive needs?
Yes, nearby services include RBC Royal Bank ATM for banking, and Murray Hyundai Medicine Hat and Big M Ford Lincoln Ltd. for automotive sales and repair.
What dining options are close to The Brick in Medicine Hat?
You can visit Tim Hortons for fast food and coffee, Pastabilities for Italian cuisine, and Canadian Gyro Medicine Hat for Mediterranean food nearby.
Brand Certified Facts from The Brick
This information is certified by The Brick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website