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The Brick

4.6
(1953 reviews)

Business Details

3727 Mayor Magrath Dr S, Lethbridge, AB
T1K 8A8, Canada
(403) 320-2900
http://www.thebrick.com

About

Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet. We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

The Brick
3727 Mayor Magrath Dr S, Lethbridge, AB
T1K 8A8, Canada

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM

Reviews

4.6
1,953 reviews
5 stars
1,630
4 stars
142
3 stars
45
2 stars
37
1 star
99
  • SG
    Shauna Gruninger
    1 day ago
    5.0
    Great service and great communication. Daniel is very responsive, and gets back with information right away...We finally got our couch after a long process trying to figure out what would work. The Delivery team did a great job setting up our couch and taking away all the garbage. Thank you to the whole team!
  • TM
    Tyler MacNamara
    5 days ago
    4.0
    Went in on Sunday to buy a dresser and dryer. Barry was lots of help with trying to make sure that my mom and i got the best deal to offer. He was even able to get me approved for a credit card within 5 minutes. Whole process was quick and easy and had the furniture delivered by friday. Thank you Barry!!
  • VK
    Vicente Kostesky’
    May 8, 2026
    4.0
    The Brick was very fair to deal with especially Warren our sales rep. Then the manager was able to arrange for delivery of other pieces that were in stock. Otherwise we’d have to wait till mid-June for the complete set. However the delivery guys were a little rough getting it through the door.
  • EL
    Erika Lauer
    May 4, 2026
    1.0
    Terrible customer service and extremely disappointing product quality. I would not recommend The Brick. We purchased a powered sectional couch from The Brick in July 2025. When it was delivered, one of the cords was incorrect, which meant not all sections of the couch could be used properly. We brought the incorrect cord into the store and simply asked for a replacement. After multiple attempts, we still did not receive the correct cord. We eventually asked if the correct cord could be ordered in and were told it would take three months. During that time, one of the working sections of the couch also stopped functioning. A technician came to look at it, and nearly two months later returned to “fix” it. He did bring the missing cord, but the broken section was still not repaired. It is now May 2026, and we still have not had all sections of our brand-new couch working at the same time. To make matters worse, we also purchased a microwave from The Brick for our renovation. Since we were waiting for the renovation to be completed, we did not open and install it within 30 days. When we finally did, we discovered it was missing all installation hardware, including brackets, screws, and venting adapters. We called The Brick hoping to get the missing parts, but were told that because it had been more than 30 days since purchase, there was nothing they could do. I asked if they could order the parts, and was told only the operations manager could approve that. I was also told it was “hit or miss” whether the operations manager would even call me back. Overall, this has been an incredibly frustrating experience. Nothing we have purchased from The Brick has arrived complete and in proper working condition, and the customer service has been no help in resolving the issues. I would avoid purchasing from The Brick.
  • HF
    Hidetomo Fujii
    May 3, 2026
    5.0
    My wife and I were very impressed the way of sales employees. They are very well trained to provide informations for what we needed, and they were letting us decide what we really needed. We were taking time to decide, therefore, it was very relaxing shopping with them. The best service we felt was that sales person could speak multiple languages to make us feel better communicating to purchase furniture. When furniture was delivered to my house, we were very impressed again. They were well mannered, and they were very careful carrying furniture into the house. They were very fast as well. I haven't experienced very good service anywhere before. I was very satisfied with everything what they did.

Frequently Asked Questions About The Brick

What is your return policy?

Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.

I found a lower price on an item I purchased last week. Do you have a price guarantee?

Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.

Brand Certified Facts from The Brick

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Certified May 17, 2026Yext Knowledge Graph
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