Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
My item arrived on time, delivery team was efficient, careful, and courteous. Love my new fridge.
ST
Shonavin Trowbridge
Aug 22, 2026
5.0
Guys were great they did everything fast and careful. Polite and friendly. Excellent service
GF
graham fisher
Aug 19, 2026
1.0
ZERO STARS if I could. Extremely misleading experience with The Brick.
When I made my purchase, I did not want to purchase the warranty, but I was told that the warranty was required as part of my purchase. I was reassured that it wasn’t a concern because if I didn’t use the warranty, I could come back after the three year period and get that money back.
Based on what I was told, I paid for the warranty.Three years later, after never using the warranty, I returned expecting to receive the money back as I had been told. Only then was I informed that I don’t simply get my unused warranty money back I have to make another purchase of $400 or more from The Brick in order to receive the warranty value.
That was never explained to me when I made the original purchase.I find this extremely misleading . I didn’t want the warranty in the first place. I was told I had to purchase it, and the reason I agreed was because I was specifically told I could get the money back after three years if it went unused. Had I been told that getting that money back required me to spend another $400 at The Brick, I would have questioned the entire transaction.
The customer service when I returned was also extremely disappointing. I found the staff to be unwelcoming, and uninterested in resolving the issue or addressing what I had originally been told And that the terms must have been in the small print … I have my receipt and this term is not in any of the small print.
I would strongly recommend that anyone purchasing from The Brick get every promise and every warranty condition in writing before paying for anything. Ask specifically whether you’re actually receiving your money back or simply receiving a credit that requires another minimum purchase.
After waiting three years and actually remembering to bring my receipt back only to discover these additional conditions, I have lost trust in The Brick and will be taking my future business elsewhere.
LS
Lisa Shimozawa
Aug 18, 2026
5.0
Bought my dryer in store on Saturday (easy transaction, I knew what I wanted), delivered on Tuesday. Super accommodating warehouse staff, as my schedule ended up changing. Delivery staff also awesome, professional, and quick.
AT
Andrew Torscher
Aug 16, 2026
3.0
The items were in stock in Calgary so delivery only took two days. The ottoman from the same collection as the sectional is not in stock and will take at least two months for arrival from China so I ordered it separately. The delivery went great. The movers did a good job moving in and setting up my sectional, but I had them leave my new metal bed frame in the box instead of setting it up. A few days later I unboxed the bed frame and noticed that it was damaged (no damage to the box it was in). I called and they had me send photos through email. They said that they don’t keep the bed frames in stock in Lethbridge so it will take at least two days to ship. Now I am waiting for them to make good on the damaged item. I will update my review later depending on what happens.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The Brick's return policy varies by item. Please visit the Satisfaction Guarantee page on their website for complete details.
Can I cancel my order and receive a refund?
Yes, orders can be cancelled and refunded prior to delivery or pickup at any Brick location. Refunds go back to the original payment method. Deposits on special orders are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa as payment methods.
What are The Brick's store hours in Lethbridge?
The Brick is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. Holiday hours may vary.
Does The Brick offer delivery and curbside pickup services?
Yes, The Brick provides curbside pickup, delivery, and no-contact delivery services for customer convenience.
What brands does The Brick carry?
The Brick carries numerous brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more high-quality household and electronics brands.
Are there any nearby places I can visit before or after shopping at The Brick in Lethbridge?
Yes, nearby places include HomeSense and Marshalls & HomeSense for additional home goods, PetSmart for pet supplies, and Swiss Chalet or Cora Breakfast and Lunch for dining options.
Is public transit or other shopping options near The Brick store in Lethbridge?
Nearby shopping options include Dollarama for discount goods and RONA+ Lethbridge Southgate for home improvement. Coulee Creek Common is a local shopping center you might explore before visiting The Brick.
Are there convenient food and dining options close to The Brick in Lethbridge?
Yes, there are several dining options such as Buster's Pizza and Donair, Subway, Five Guys, and Crumbl - Mayor Magrath nearby, ideal for a meal before or after shopping.
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