Brand Certified
The Brick
4.4(2,795 reviews)
Certified by The Brick • Aug 23, 2026
Business Details
12222 137 Ave NW, Edmonton, AB
T5L 4X5, Canada
Certified by The Brick • Aug 23, 2026
(780) 472-4272
Certified by The Brick • Aug 23, 2026
http://www.thebrick.com
Certified by The Brick • Aug 23, 2026
About
Certified by The Brick • Aug 23, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Aug 23, 2026
Hours
Certified by The Brick • Aug 23, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.4
2,795 reviews
5 stars
2,195
4 stars
221
3 stars
69
2 stars
57
1 star
253
- SRSuzanne Ramdass1 day ago5.0Everything went so smoothly for us. From walking in the door to having it delivered ( the very next day!) We purchased a queen sized plush Sealy pillow top mattress from The Brick...or rather should I say Lana ..to be honest she was fabulous she asked all the right questions without being pushy...She was transparent...and was able to schedule delivery for the very next day! Then came delivery ...my stairs are very narrow...The two delivery men handled it with ease...and placed the mattress in my laundry room
- JDJon DorianAug 22, 20261.00 customer service. If you were hoping for anything more than curb side delivery I’d go somewhere else. They didn’t install my appliances or haul away any of the old ones. They were able to confirm that it was included but offered no solutions.
- CHChristina HaywardAug 20, 20261.0Terrible customer service! Salespeople give you the wrong information when using Flexiti. Two weeks of non stop calls and getting the runaround “will call you back before end of the day” with managers! Fabulous customer service till they sell you a $3500 bed……Terrible terrible TERRIBLE customer service when they create an issue they don’t want to take accountability for!!! Strongly suggest NOT using this location!!!!
- MDMani DhaliwalAug 17, 20261.0One of the worst customer service experiences I have had. We visited The Brick to buy a sofa. The first salesperson quoted us $3,800 without a warranty. When we returned the following day, another salesperson quoted us $3,100 with a warranty for the same sofa. We spoke to the manager, Sam, because we wanted to understand the major price difference. Unfortunately, instead of helping us, we felt we were spoken to very disrespectfully. The manager told us he was putting a note on our customer file that we could not buy anything from The Brick. I have never experienced this kind of treatment simply for questioning a price. We were ready to spend money at the store, but the way this situation was handled completely changed our opinion. Very disappointing. Customers deserve to be treated with respect.
- CVCheng VienneAug 13, 20261.0Worse customer service ever! If theres a negative star possible I would have rated that. Bought an over the range samsung microwave along w/ fridge, range & tempurpedic mattress w/ all the added extended warranty but microwave was delivered defective. Long story short after back & forth calls from samsung & the brick they agreed to replace defective microwave but not the uninstalling & installation. Really frustrating, disappointing & so unfair to pay again for uninstalling & reinstalling of the unit when we wouldn’t be in this situation had they not delivered a defective product in the first place. I bought & paid for a working product & expected to receive the same not a Defective one! Buyer Beware!!! - Manager just focused on Selling Products not Guest Satisfaction & not helping at all for after sales care & support!!!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
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Certified August 23, 2026Yext Knowledge Graph
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