Brand Certified
The Brick
4.3(6,416 reviews)
Certified by The Brick • Aug 23, 2026
Business Details
1920 99 St NW, Edmonton, AB
T6K1K9, Canada
Certified by The Brick • Aug 23, 2026
(780) 430-5151
Certified by The Brick • Aug 23, 2026
http://www.thebrick.com
Certified by The Brick • Aug 23, 2026
About
Certified by The Brick • Aug 23, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Aug 23, 2026
Hours
Certified by The Brick • Aug 23, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.3
6,416 reviews
5 stars
4,874
4 stars
380
3 stars
131
2 stars
131
1 star
900
- SNsandeep Negi2 days ago5.0I had a great experience with Gurtar at The Brick south common Edmonton. He was very helpful, friendly, and professional throughout the whole process. He took the time to understand what I was looking for, answered all my questions, and made sure I was comfortable with my purchase. His customer service was excellent, and I really appreciated his patience and knowledge. I would definitely recommend Gurtar to anyone shopping at The Brick south common Edmonton!
- DRdonna riehl6 days ago5.0We first met Deepthi a week ago in The Brick at South Common. She was so pleasant, helpful and informative and also explained about the upcoming Tent Sale on Sept 3rd. We communicated again by email on August 22 and she called me to follow up and invited us to stop by again that day. Deepthi was very welcoming and patient in finding what would work best for us. We were happy with the purchase and never felt pressured … only supported. If you are looking for pleasant & helpful service with a smile … look for Deepthi!
- CLCaralee LillyAug 22, 20264.0Everything was amazing from the sales floor to the end of delivery. The only issue I had was with the lady I spoke to when arranging the delivery. She was abrupt and would not allow me to voice my needs. The delivery was to my father who lives with dementia and routine is critical. I understand there are processes but I felt like our simple accommodations were a bother. The young men who did the delivery were kind and respectful....couldn't have done more than they did. One pointed out a blight on the bed frame. We could not wait any longer for the bed so he encouraged me to post the damage. Please know, it was not the delivery men who created the damage. It was like this when the box was opened. Thank you Parveen for your help in selecting the best bed for our situation (the second we've bought from him) and the delivery men for their kind and professional service to my father.
- NKNav KalsiAug 8, 20261.0So I ordered a delivery of brand new washer and dryer from this store and was given a date of delivery and following things happened in order. 1. Product was delivered and installed 3 hours later than 3 hour window of delivery. 2 they installed it so close to the wall I cant access my security panel and light switch and when I try to open the drawer to add detergent, it hits straight at the door knob, thanks to its placement. 3. I raised a complaint with customer service same day when I found it all out and sent them pictures with proof, and waited 24 hours as they asked me to. 4. I called customer service again and interacted with another agent, provided pictures as proof and waited again for 24 hours. 5. I talked to the salesperson Mr Gurtej who sold this machine to us and specifically mentioned "please call me if there is any issue", provided the pictures and waited 24 hours. 6. Tried calling customer service, they didn't answer. Now, the installation happened when I was unavailable due to the fact they were 3 hours late and I had other things to tend to. Lets also not forget that they have a policy of 7 day return and in those 7 days I have made multiple complaints and followup with them but no response. So yes, their after sales is pathetic. I have not been able to use this product since the day it was installed and with this kind of attitude I cannot imagine how the after sales would look like when the delivery and installation was so bad and infuriating. I have had delivery and installation by Costco several times and they are always half a phone call away, should there be an issue, (which is never in my experience). Attaching here the pictures of their "amazing" job. This was my last product purchase from these guys.
- RRRommel RodriquezJul 31, 20261.0I'm writing to formally express my disappointing and frustration regarding the poor service i received from the Brick South Common concerning my recent purchase of dining table set. On July 2, 2026 my wife and I visited the store to purchase a dining table set. We were assisted by your sales consultant, Monty, who informed us that part of the order would be available on Jily 22, with the remaining items arriving on July 28. Since we preferred to receive the complete dining set at one time. I specifically requested that the entire order will deliver on July 28,2026 instead of separates shipment. Monty assured ask that this arrangement could be made, and based on the assurance, we proceed with the purchase. On July 28 me and my wife both took a day off from work to be home for the schedule delivery. We waited throughout the day, expecting the dining set to arrive ask a promise. However, by approximately 4:30 pm, no delivery had a arrived, and we had not received any phone call, email or text messaging regarding the status of our order. Concerned, I contacted the Brick South Common and spoke with costumer service representative. To my complete surprise, I was informed that our delivery was postponed. I was told that's only part of the order would now be delivered on Aug 14, 2026, while the remaining items would not be available until October. :( Learning this information was extremely frustrating and disappointing. What concern me most is that NO ONE FROM YOUR STORE MADE ANY EFFORT TO NOTIFY US OF THE DELAY. Had I not called the store by myself, my wife and I would have continue waiting all day for a delivery that was never scheduled to arrive. We necessarily lost a day's wage or person leave because we relied on the delivery date that sales consultant had confirmed. After speaking Monty, he explained that the shipment had been delayed and that the revised delivery date were August and October. Given the circumstances, I informed him that I wished to cancel my order and received a full refund. The lack of communication, failure to honor the promised delivery date, and the inconvenience caused to my family have completey eroded my confidence in your service. This purchase was especially important to us because we planned to use the dining table set for our son's 7th birthday celebration on August 8. Unfortunately, due to unexpected delay and complete lack of communication from your team, those plan have been disrupted. As a customer, I understand that's delay happens. However, what is unexpected is the complete absence of proactive communication and the failure to keep customers informed. A simple phone call, email or text message would have prevented unnecessary inconvenience and frustration. I sincerely hope the Brick will take this complaint seriously and respond promptly. I expected a much higher standard of customer service from your company, and unfortunately, this experience has been extremely disappointing. Thank you for your time and attention. I look forward to your prompt response and resolution. Sincerely Rommel Rodriguez
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Visit the Satisfaction Guarantee page on The Brick's website for full details.
Can I get a refund if I find a lower price on an item I purchased?
Yes, if you find the same brand and model advertised at a lower price within 30 days of pickup or delivery, The Brick will refund the difference. Conditions apply.
How do I cancel an order and get a refund?
Orders can be canceled by visiting any Brick location prior to delivery or pickup. Refunds go to the original payment method; cash payments are refunded via debit card or cheque.
Can I add an extended warranty to my purchase?
Yes, an extended warranty can be added during purchase in-store or online, or up to 30 days after receiving your product by visiting a store.
Where does The Brick deliver?
Delivery is available in most areas through The Brick's Premium Delivery Service or third-party couriers. No deliveries to the United States.
What installation and assembly services does The Brick provide?
The Brick offers licensed installation and assembly services for appliances, electronics, and furniture at competitive prices.
What are The Brick's store hours?
Monday to Friday: 10 AM - 9 PM, Saturday: 10 AM - 7 PM, Sunday: 11 AM - 6 PM. Holiday hours may vary; e.g., open 10 AM - 9 PM on Nov 11, 2025.
What payment methods are accepted at The Brick?
The Brick accepts American Express, cash, financing, MasterCard, and Visa.
Which well-known brands does The Brick carry?
The Brick offers brands such as Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more for furniture, appliances, and electronics.
What nearby stores and attractions can I visit around The Brick's Edmonton location?
Nearby places include Michaels for arts and crafts, Best Buy Canada for electronics and appliances, Golf Town for sporting goods, and South Edmonton Common plaza with various shopping and dining options like JOEY South Common.
Brand Certified Facts from The Brick
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Certified August 23, 2026Yext Knowledge Graph
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