The Brick

Reviews

• KK

  K K

  Jun 28, 2026
  1.0
  Said they had items on display on website and came and they said they did as well…. Turns out they didn’t have items on display and not sure when they would asked if I could come back in a couple weeks.
• TF

  Troy Freamon

  Jun 27, 2026
  1.0
  My girlfriend and I bought a sectional, TV stand, and coffee table from The Brick. We showed up an hour before it closed. The salesman told us if we pick something out today he would give us a better deal and also free shipping. We didn't plan on rushing to purchase something that quickly but I wanted a good deal and free shipping sounded great. We rushed to choose what we wanted while the salesman did the Flexi Credit for 36 month equal payments np interest. First he asked how much to apply for and he said $10,000. I was like absolutely not lol. I said $5000 and that's even pretty high for what we actually needed. What does he apply for? $6000 without my permission. I wasins of having second thoughts on making such a rushed purchase so I asked if we could come back tomorrow which the salesman said well I don't work tomorrow. So we ended up rushing to choose what we wanted. We found some nice furniture but had to make some compromises for having such a short amount of time. We sit down to see what kind of price we can get everything for. Now the salesman makes up some story about how the price of the furniture is already heavily discounted. I came to find out later it was not and he had lied. Then I asked about the shipping and he gave me the run around abought how we are already getting a great deal. I didn't want my girlfriend to be disappointed after selecting what she liked so I just went ahead with the purchase. Even after the purchase was done the salesman was being pushy saying we can come back the next day to purchase other things we said we needed. I thought he said to us before he was off the next day. Super shady! I came to find out later the salesmanied to us multiple times about everything. Bait and switch! Nothing worse than shady salespeople. We planned on buying bedroom furniture and other things but not from The Brick that's for sure. Never again. Be careful of shady sales practices!
• ST

  Shawna Lee Taylor

  Jun 20, 2026
  3.0
  From the initial call to delivery was excellent. The sales manager was awesome to deal with. The delivery was quick, the drivers were polite. They wore their wet shoes into my condo. They left trash behind; empty boxes, plastic, tape and some debris left on the floor.
• KM

  Keston Moses

  Jun 20, 2026
  5.0
  I believe The Brick used a third party for delivery and their delivery service was as excellent as the sale in-store. Firstly they communicated regularly and were on-time. Despite the challenges faced with the delivery of the item to my apartment, their service was very courteous. Based on that experience, I'm eagerly looking forward to purchase from The Brick and using their delivery service again!
• RD

  Ray Darwent

  Jun 20, 2026
  4.0
  The two gentlemen from The Brick were on time, polite and worked well together overall, to replace the old dryer with the new one ordered. The washer and dryer are located on the second floor of the house. I noticed, however, that instead of taking the old dryer away first, they brought the new one into the house first. This caused a problem as there was not sufficient space in the upstairs hallway for both appliances. So, they backed the new dryer into one of the bedrooms and removed the dolly so they could use it to remove the old dryer. This caused a stain on the carpet, which I noticed later and had to clean. Small logistical detail, but it would have been easier and faster with no cleaning necessary if old dryer had been removed first. Other than that, great job!

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