Brand Certified
The Brick
4.4(2466 reviews)
Certified by The Brick • May 17, 2026
Business Details
8882 170 St NW, Edmonton, AB
T5T 3J7, Canada
Certified by The Brick • May 17, 2026
(780) 444-1000
Certified by The Brick • May 17, 2026
http://www.thebrick.com
Certified by The Brick • May 17, 2026
About
Certified by The Brick • May 17, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 17, 2026
Hours
Certified by The Brick • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM
Reviews
4.4
2,466 reviews
5 stars
1,899
4 stars
181
3 stars
70
2 stars
41
1 star
275
- SKSvitlana Kisil1 day ago5.0We had an amazing experience at The Brick thanks to Amaliya! She was incredibly kind, professional, patient, and knowledgeable. From the moment we walked into the store, she made us feel welcomed and took the time to help us find exactly what we were looking for without any pressure. Amaliya went above and beyond with customer service, answered all of our questions, and made the entire process smooth and stress-free. It’s rare to meet someone who genuinely cares about customers the way she does. We are extremely happy with our purchase and will definitely come back because of her outstanding service. Highly recommend asking for Amaliya if you visit The Brick!
- LBLaura Bowen2 days ago1.0The delivery guys were lazy and all they did was complain and then refused to set up our adjustable bed that we were assured they would set up. They told me I had to take 2 sides off my bed frame. When I googled how to set it up they were wrong it fits right inside the bed frame. They delivered it on a Sunday and they just wanted to get through their day both guys were completely out of shape and left everything everywhere, couldn’t even carry the pillows upstairs. I was told all garbage would be taken away and when I asked him inbox everything he refused with another idiotic excuse lazy lazy lazy never again if I even keep this….
- HKHope khinda KaurMay 11, 20261.0Absolutely terrible experience with this store and their warranty service. I purchased a sectional with warranty coverage, and when I filed a claim, they first told me they would order the replacement part. After waiting over a month, they suddenly called back saying the part is unavailable. Their “solution” was offering me only a small store credit and some discount on a future purchase, even though the same sectional now costs almost double what I originally paid. What’s even worse is the customer service. Nobody answers the phone, and the warranty manager has been the worst person I’ve ever dealt with in any kind of warranty claim. My calls were constantly ignored or declined, and I’ve been chasing them for almost 2–3 weeks with no proper response or resolution. The quality, warranty, and customer service are all extremely disappointing. Don’t waste your money here. Spend your hard-earned money somewhere that actually values customers and stands behind their products
- JBJohn BMay 8, 20265.0From my online ordering experience to the final delivery 2 days later, everything was as I always thought it should be. Even the tracking link for the delivery worked flawlessly. No other delivery with other companies ever worked this good. The only feedback I have is, you should make your extended warranty section more prominent. I was watching out for it but don't think I saw it. Now, after it's already been delivered I am going to have to go back to the website, or phone, to see how much and for how many years of warranty I am going to buy.
- MMMdhApr 27, 20261.0My experience with the Brick has been terrible and I will not be going back to the Brick for anything. Everything including, the sale process, installation, quality of product, and service/warranty has been a challenge and disappointing. - In retrospect, the salesman did not know the product and services (sold venting equipment for a ventless dryer and delivery + installation in a community that the brick subcontracts will not install. the delivery crew actually showed up with the unit and wanted to just drop it off. They would not install (insurance reasons), despite what had been purchased and paid for). - The product was working but very poorly for just over 1-year so a manufacturer's warranty claim was not submitted. - The product became very faulty and unusable (electronics and operation are glitchy) after 1 year and i am still pursuing some sort of resolution from our 5-yr warranty. The Brick is happy to have me follow-up with the 3rd party insurer and ignore the terrible experience. In my opinion, they have not prioritized customer experience or stood behind the quality of their products.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for complete details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference. Conditions apply; see the Price Guarantee page for details.
Can I cancel my order and receive a refund?
Yes, orders can be canceled by visiting any Brick location before delivery or pickup. Refunds go to the original payment method; deposits on special orders are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa.
What are The Brick's store hours?
The Brick is open Monday to Saturday from 10:00 AM to 9:00 PM, Sunday from 11:00 AM to 6:00 PM, and will be open 12:00 PM to 6:00 PM on November 11, 2025.
What delivery and pickup services does The Brick offer?
They provide curbside pickup, delivery, and no-contact delivery services.
Can I add an extended warranty to my purchase?
Yes, extended warranties can be added during purchase online or in-store, or within 30 days after receiving your product by visiting a store.
What nearby places can I visit when I shop at The Brick in Edmonton?
Nearby you can find popular spots like Booster Juice for a smoothie, Cactus Club Cafe for a meal, and Tim Hortons for coffee, perfect for a break before or after your shopping.
Are there other furniture stores near The Brick?
Yes, Daniadown Home is another furniture and mattress store located nearby if you want to explore more options.
How can nearby transit and amenities help me visit The Brick?
Nearby stores like Tbooth Wireless offer mobile services, and automotive services are available at West Edmonton Mall Toyota, making the area convenient for combined errands when visiting The Brick.
Brand Certified Facts from The Brick
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Certified May 17, 2026Yext Knowledge Graph
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