RH Edmonton | The Gallery at Southgate Centre

Reviews

• RS

  Ren S

  Aug 20, 2026
  5.0
  I had a wonderful experience working with Jannela at RH. She has an incredible eye for design and really understood the look I wanted to achieve. Her recommendations were thoughtful, elegant, and perfectly suited to my home. Jannela was patient, professional, attentive to every detail, and made the entire design process enjoyable and easy. She helped me bring everything together in a way that feels sophisticated, warm, and beautifully balanced. I truly appreciate her creativity, expertise, and exceptional service. I would highly recommend Jannela to anyone looking for a talented RH designer. She is absolutely fantastic!
• YY

  Yegtravels

  Jul 14, 2026
  3.0
  My aunt purchased a very expensive small cocktail table at the Southgate location. This was not her first purchase as she has been a valued customer for a long while. The stock of items is minimal which can only relate to the fact that they charge 225 dollars to ship your purchased item to the store! Seems like a pretty good scam of a company to me. Regardless, she made the purchase and we waited to pick up her item for her as she does not live in the city and they would not ship to her address. When we arrived, we were greeted with a loaded loading dock that was not accessible to our truck as it was packed with semis and cargo trucks. There is minimal signage and we were immediately confused and frustrated. We called the store and the associate told us she would meet us at the bay. She was polite upon greeting and walked us down a long U shaped hallway to retrieve our table. Lucky for us, there were two of us as this table was 85 pounds and an extremely awkward sized box. We asked if we could borrow the dolly behind her to walk it to our truck and were told due to store policy they could not. I understand safety and insurance issues however, she had just paid over 2000 dollars PLUS 225 for shipping for a cocktail table that you cannot even have a warehouse associate bring to the loading dock. Poor customer service! Thank goodness it wasn’t just my aunt trying to pick this up herself!
• VH

  Vanessa Hiebert

  Jul 21, 2025
  5.0
  Friendly, informative staff. I was just browsing to kill some time waiting for an appointment and told them so but they still answered any questions I had and didn’t hover unnecessarily. Gorgeous furniture and displays.
• AL

  Amanda Laturnus

  Jun 14, 2024
  5.0
  Noah from RH Edmonton is great and helped us out huge when my husband called in inquiring about purchasing a touch up kit for our console table. Noah pleasantly surprised us when he ordered and had the kit shipped to us at no cost! We definitely weren’t expecting that at all and really appreciated the great customer service. Thanks again Noah!
• ND

  N D

  Feb 7, 2015
  4.0
  I have purchased lots of furniture from Restoration Hardware, my entire office. Excellent design and quality. Pricing is really the only reason for a 4/5 star rating as everything is in US dollars plus shipping and duty until they get some Canadian warehouses, but you can often get 20% deals throughout the year which make up for the difference with the extra charges. Last week, I had 2 chairs arrive which were both awesome, but one was not the colour I was hoping it to be from the pictures (I ordered it without seeing it in person). Within days of speaking to the manager at Southgate, I had a replacement chair in a darker colour at my door with no issues. I was very impressed with how the exchange was handled, and how professional the team at RH was to deal with. Great store, very exclusive and unique furniture you wont see in everyone else's homes.

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