Brand Certified
The Brick
4.5(7116 reviews)
Certified by The Brick • May 17, 2026
Business Details
3451 Sunridge Way NE, Calgary, AB
T1Y7H5, Canada
Certified by The Brick • May 17, 2026
(403) 726-6200
Certified by The Brick • May 17, 2026
http://www.thebrick.com
Certified by The Brick • May 17, 2026
About
Certified by The Brick • May 17, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 17, 2026
Hours
Certified by The Brick • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM
Reviews
4.5
7,116 reviews
5 stars
5,760
4 stars
373
3 stars
161
2 stars99
1 star
723
- HSHarjot Sandher4 days ago1.0Absolutely worst experience with The Brick. Their “5-year warranty” is basically a joke. They are very happy to take your warranty money, but when something actually breaks, suddenly nobody wants to help. Our dining chair broke while STILL under warranty. First they sent a technician for inspection, then started giving excuse after excuse just to avoid honoring the claim. After chasing customer service for months, they told us they would order parts and repair the chair. Then after wasting almost 4 months of our time, they came back with “Sorry, parts unavailable” and closed the claim anyway. So customers pay extra for protection, spend months calling and following up, only to get absolutely nothing in the end? What kind of customer service is that? The sad part is we have all the proof — invoices, warranty documents, inspection records, emails, and claim details. Everything is documented. If anyone from The Brick wants to see it, we can gladly provide all the evidence. This whole process felt dishonest, misleading, and like they were just waiting for us to give up. Save your money and do not fall for the extended warranty scam. I want to complaint the file if someone know . If anyone knows about any number or email for complaints Message me . Because it’s not our problem if under warranty brick not arrange the parts . We paid money a lot . It’s totally scam . ..
- TATerry Allen4 days ago5.0Nate,Very knowledgeable and a great help. Taking me through the store and showing me all of the fantastic items that I purchased. Hes a keeper. Better hold on to this guy,even if you have to give him a raise. Hint hint. Thanks Nate. Ill be back to see you again for more great buys. Cheers
- ASAsif SherzadaMay 9, 20261.0Really disappointed about the warranty, management of the store and customer service, because I bought furniture from them in Sep- 2023 when I was buying it they were so nice, but when I got problems with my leather sofa and two love seats in only 2 years, and I have warranty for 5 years now they are ignoring me. I went to the store more then 3 times, but no satisfaction answer, and last time the manager said she will talk to someone and will give me a call she didn’t call back, and I’m trying to contact her by email and call she is not replying, yesterday they put me on hold for 25 minutes and in the last they hang up, now I’m trying to contact the Brick Distribution centre and let’s see what happens.
- CMCorey MestonMay 8, 20261.0Why did I shop at the Brick? Bought a couch a week ago during the sale. I paid for and booked delivery for this weekend (05/09/2026) because I cannot be home for the random window during the week. Here it is Friday night and they cannot deliver tomorrow as scheduled, or the following day. I can have a weekday random time or next weekend. Im getting my money back tomorrow. Multi-million dollar company and they cant (wont) find someone to follow through and deliver. I wont be back.
- AOAyotomilola OnaolapoMay 3, 20265.0I walked into The Brick, Sunridge location with the hopes of getting a refund for the Sofa, TV and sound bar I got because I had an unpleasant experience with the customer service. I met with Omran, told him about the situation and the fact that I most importantly needed a refund. He was calm and patient with me and assisted me in navigating my displeasure with the customer service and this made me changed my mind about getting a refund. Omran was a wonderful sales associate to me and I recommend him anytime
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. For full details, visit the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, The Brick will refund the difference if you find the same brand and model at a lower advertised price within 30 days of purchase, with some conditions. See their Price Guarantee page for details.
Can I cancel my order and get a refund at The Brick?
Yes. Orders can be cancelled at any store prior to delivery or pickup. Refunds are issued to the original payment method; deposits on special orders are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
What are the store hours for The Brick in Calgary Sunridge?
The store is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00. It also has special holiday hours.
Does The Brick offer delivery and pickup services?
Yes, The Brick offers curbside pickup, regular delivery, and no-contact delivery services.
Where is The Brick located and how can I contact them?
The Brick is located at 3451 Sunridge Way NE, Calgary, AB T1Y7H5, Canada. You can call +1 403-726-6200 or email cne@thebrick.com.
What brands does The Brick carry?
The Brick carries numerous brands including Samsung, LG, KitchenAid, Whirlpool, Sony, Sealy, Serta, and many more.
What nearby places can I visit before or after shopping at The Brick in Calgary Sunridge?
You can visit Anytime Fitness gym, Sharetea Sunridge for bubble tea, or grab a bite at Grill City restaurant near The Brick store for a complete shopping and leisure experience.
How can nearby gyms like Anytime Fitness and World Gym Sunridge benefit The Brick customers?
Customers can combine shopping at The Brick with workouts at nearby gyms Anytime Fitness or World Gym Sunridge to enjoy a convenient health and shopping destination.
Are there nearby home goods stores related to The Brick for more shopping options?
Yes, Habitat for Humanity ReStore and HomeSense are nearby stores offering furniture and home goods, providing customers with additional shopping choices.
Brand Certified Facts from The Brick
This information is certified by The Brick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website