Brand Certified
The Brick
4.5(5,925 reviews)
Certified by The Brick • Aug 23, 2026
Business Details
9 Heritage Meadows Way SE, Calgary, AB
T2H 0A7, Canada
Certified by The Brick • Aug 23, 2026
(403) 692-1100
Certified by The Brick • Aug 23, 2026
http://www.thebrick.com
Certified by The Brick • Aug 23, 2026
About
Certified by The Brick • Aug 23, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Aug 23, 2026
Hours
Certified by The Brick • Aug 23, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.5
5,925 reviews
5 stars
4,800
4 stars
345
3 stars
138
2 stars
102
1 star
540
- MPMichele Van De Pol2 days ago1.0I purchased a dresser, chest and nightstand for delivery mid May. The dresser and chest were fine but the nightstand was badly damaged to the point the drawers cannot be opened. I immediately informed the Brick to find out they didn't have another nightstand in stock and that they were on back order. Delivery of a replacement would be mid July. Numerous follow ups were made by me, each time I was given a new expected delivery date. I'm now told I "should hopefully" have my nightstand sometime in September. When I asked for some form of compensation for the delay I was advised they don't compensate customers for delays because I have use of the product aside from the fact I can't open the drawers. This is a policy that should be made transparent with every defective product claim. I love the products I purchased but very disappointed with The Brick's Customer Service. I guess they've already been paid so no concern of theirs if I can't use what I paid for. Lesson learned.
- JFJan FrancisAug 22, 20265.0Delivery of my sofa was on time. The 3 guys who installed it in my living room were polite, professional and incredibly swift...they had it done in less than 5 minutes! Extremely impressed...would recommend The Brick any day. My only tiny criticism would be that they do not take away existing furniture. Which meant, I had to organize the removal of my old sofa. As it happened, in my case, we have the use of a bin this week so it worked out okay.
- NHNeelufer HirjiAug 18, 20265.0⭐️ Amazing Customer Service at The Brick! ⭐️ I was at The Brick browsing and looking for furniture, and I had the pleasure of being helped by Lenny. He took the time to understand what I needed, helped me find the right furniture, and explained everything so patiently. He never rushed me and even continued helping me after his shift was over! Lenny is truly a hardworking, kind, and amazing person. If you come across him at The Brick, you’re definitely in the right place! Don’t hesitate to ask him for help—you’ll have a great experience. 😊 Thank you, Lenny, for going above and beyond! Highly recommended! ⭐️⭐️⭐️⭐️⭐️
- ABaziez boulebtinaAug 16, 20261.0I had very bad experience with the brick Deerfoot meadows store, after I received my furniture delivery I noticed dents on my coffee table, I called the store the girl offered me a discount to keep it or take to their distribution centre to replace it, but I need to wait at least one day to finish the delivery process.after one week I went there to replace it the people have no idea about it, and they said the delivery was done and completed and there is no issue, my question for the manager is what kind of business you are running to keep your customers? On top of that to make my life even harder the warehouse requires to return both the top and bottom boxes together instead of returning only the damaged items, they make me drive back to my house to bring the base and legs that come in totally separate box. I’ll never buy from them again !
- MRMax RimasAug 12, 20261.0DO NOT BUY YOUR APPLIANCE HERE—the after-sales service is horrible. We purchased a fridge less than three months ago, and we have now been without a working refrigerator for more than three weeks. We were promised a replacement unit, but it still has not been delivered. It’s completely unacceptable to be left without such an essential appliance for this long, especially when the fridge is practically brand new. The lack of communication and follow-through has been extremely frustrating, and I would strongly recommend looking elsewhere if you expect decent customer service after your purchase.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's policy on returns?
Return policies vary by item. For full details, see the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower advertised price within 30 days, The Brick will refund the difference with some conditions. Check the Price Guarantee page for details.
Can I cancel my order and get a refund?
Yes, orders can be canceled at any store prior to delivery or pick up. Refunds are issued to the original payment method, with deposits on special orders being non-refundable.
How can I add an extended warranty to my purchase?
Extended warranties can be added during in-store or online purchase, or within 30 days after receiving your product by visiting a store. Check the Warranties and Protection Plans page for more information.
What delivery and pickup options does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services.
What are The Brick's store hours?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00.
Is The Brick accessible for customers with disabilities?
Yes, The Brick has wheelchair accessible entrances and parking for customers.
What nearby dining options can I visit after shopping at The Brick?
Nearby dining options include Boston Pizza Fairview (Heritage Town Center), M Bistro, Tim Hortons, Xing Fu Tang, Wendy's, Noodlebox Canada, and Jugo Juice, perfect for meals or refreshments after your visit.
Where can I pick up groceries near The Brick?
You can visit nearby supermarkets such as Real Canadian Superstore, T&T Deerfoot Store, and T&T Supermarket for your grocery needs.
What financial services are available near The Brick?
Nearby, you'll find CIBC bank and Calgary Co-Operative Association Ltd for financial and travel services, respectively.
Brand Certified Facts from The Brick
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Certified August 23, 2026Yext Knowledge Graph
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