Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Had a wonderful experience purchasing a new reclining couch from the amazing salesman Chetan! He was very helpful and attentive to all our needs and explained all the warranties and add ons very well. We would happily purchase more furniture from him and the Brick in the future. The tent sale they were having could not be beat! So excited for our new couch thanks so much Chetan!
DP
David Parkin
May 9, 2026
4.0
Dan, at the Okotoks store, was highly informative and well educated on the products we enquired about - enough so that we made a purchase before leaving the store. I will definitely recommend to any that ask. Would give a '5-star' rating except for the extra fees involved in the delivery and removal services, specially considering the amount we spent - that should be included as far as I'm concerned, as part of doing regular business. Overall definitely a satisfied customer here!
MW
Maya W.
May 7, 2026
5.0
Dear Store Manager,I am writing to express my sincere appreciation for the exceptional service I received today at The Brick Shawnessy location.I spoke with Chetan (Cheiten)just a few minutes ago regarding an order exchange. He was incredibly kind, professional, and helpful. Thanks to his expertise, I was able to select the perfect set quickly and efficiently.It is rare to encounter such a friendly and dedicated individual in customer service. Chetan made the entire process seamless and pleasant.Please ensure that this feedback is shared with him and his supervisors. Employees like Chetan are a great asset to your company!Best regards,
Marzanna Maya Woznowska- Szyling
AF
Aaron Glen Faustino
May 5, 2026
1.0
The company messed up my delivery date. Had to take time off from work to let them into my house, only to learn that just one out of the handful items is getting delivered. Next possible delivery date is not for another 4 days. Nothing to sit on, and nothing for my son to sleep on until the weekend. And for my troubles, I got a drop in the bucket delivery fee refund. Thanks, The Brick. Not buying from your store again.
SK
Shelagh Krause
Apr 30, 2026
5.0
Molika was wonderful from start to finish! Very helpful with no pressure to purchase. I'm a busy person and she was not only patient with me taking over 2 weeks to finally make my purchase, but she was great with follow-up. After making my final selection I was able to complete my order over text! I'm very happy with my purchase, and the delivery process was seamless. Being able to track the progress of my delivery was great because I wasn't chained to the house waiting. And the delivery guys were polite, friendly, fast and respectful of our home. The Brick isn't my usual go-to, but my experience at the Shawnessy location has made me a fan.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. For complete details, please visit the Satisfaction Guarantee page on The Brick's website.
Can I cancel my order and get a refund at The Brick?
Yes, orders can be cancelled and refunded at any Brick location prior to delivery or pickup. Refunds are made to the original payment method. Deposits on special orders are non-refundable.
What payment methods does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa payments.
What are The Brick's store hours?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. Holiday hours may vary.
Does The Brick offer delivery and pickup services?
Yes, The Brick offers curbside pickup, delivery, and no-contact delivery services.
Where is The Brick located in Calgary?
The Brick is located at 315 Shawville Blvd SE, Calgary, AB, T2Y 3H9, Canada.
What kind of products can I find at The Brick?
You can find furniture, mattresses, appliances, home electronics, and related accessories including sofas, beds, kitchen appliances, TVs, and outdoor furniture.
What nearby stores and amenities can I find near The Brick in Calgary?
Nearby you can find Value Village thrift store, Lowe's hardware store, Rogers mobile phone store, and London Drugs pharmacy, among others. These offer convenient shopping options to complement your visit to The Brick.
Are there nearby restaurants near The Brick where customers can dine?
Yes, several nearby restaurants include Roc's Filipino Restaurant, Mimosa Vietnamese Restaurant, Pho Time, and Osmow's Shawarma, perfect for meals before or after shopping at The Brick.
Is public transport accessible near The Brick for easier store access?
While specific transit stations are not listed, The Brick's location at Shawville Blvd SE in Calgary is near major retail and community hubs, making it accessible via local transportation routes.
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