Sentinel Storage - Calgary Downtown

Reviews

• DS

  Dhruvkumar Solanki

  1 day ago
  5.0
  Great experience at Sentinel Storage! Rofe and Lauren were very helpful, polite, and professional. Really appreciated their excellent customer service.
• CM

  Colin MacLeod

  May 9, 2026
  1.0
  While the front desk staff are excellent, friendly, and very easy to deal with, I take issue with the corporate business practises. 1. A discounted rate to entice you in and a significant rate rise after 3 months, and again after 3 months. They know a higher rate is less trouble than moving. 2. “A month” means a calendar month, not 25 days. Your invoicing period will march backwards 4 or 5 days a month, so that what you believe to be a month gets shorter and shorter. Yes, that is the contract I signed. But that is not ethical business practises. I will not support them.
• JJ

  Jesse

  May 8, 2026
  5.0
  Rofe S. was very helpful and polite, same with the other woman at the front desk who's name I forgot (my bad). The facility is easy to find an easy to use. There is a washroom if you need it, which was very clean. The place was all around quite clean. Thanks again
• JS

  Jake Skrepnyk

  Apr 24, 2026
  5.0
  I rented a 5x8 storage unit and the Sentinel team made everything very easy and quick. The service is great and had all my questions answered without asking. Loreen, who assisted me with getting all set up, was so friendly and helpful. If you’re looking to store your stuff, I’d highly recommend.
• JP

  Johnny P

  Apr 23, 2026
  5.0
  I had an excellent experience with Sentinel Storage and wanted to share how impressed I was with the level of service. From the moment I walked in, everything felt organized, clean, and very professionally managed. The facility itself is well-maintained and secure, which immediately gave me confidence that my belongings would be in good hands. A special shoutout to the assistant manager, Rofe S., who was an absolute delight to work with. They were incredibly pleasant, patient, and genuinely helpful throughout the entire process. Whether it was answering my questions, walking me through the options, or making sure I got the right unit for my needs, their positive attitude really stood out. It’s rare to come across someone who combines professionalism with such a friendly and approachable demeanor. What I appreciated most was how smooth and stress-free everything felt. Moving and storage can often be overwhelming, but Rofe made the experience easy and even enjoyable. You can tell they truly care about providing great customer service. Overall, I highly recommend Sentinel Storage to anyone looking for a reliable and well-run storage facility. With staff like Rofe S., you’re guaranteed to be taken care of.