Certified by RONA Calgary (Bowness) • Aug 09, 2026
Monday7:00 AM - 8:00 PM
Tuesday7:00 AM - 8:00 PM
Wednesday7:00 AM - 8:00 PM
Thursday7:00 AM - 8:00 PM
Friday7:00 AM - 8:00 PM
Saturday7:00 AM - 7:00 PM
Sunday8:00 AM - 7:00 PM
Reviews
4.0
756 reviews
5 stars
408
4 stars
148
3 stars
81
2 stars
33
1 star
86
IK
Ihor Kuzmenko
3 days ago
1.0
Customer service at this branch is not very good.
DM
David Mueller
6 days ago
1.0
The lumber in the yard was terrible, essentially all cull lumber. Had to pick though, could barely find a piece that wasn't a hockey stick or completely twisted. I had to just pick different dimensional lumber that was okay. It needs to be stacked properly or pulled and replenished with fresh lifts.
BP
benjamin pinto
Aug 4, 2026
5.0
⭐⭐⭐⭐⭐
I had a great experience at RONA. The store was clean, well-organized, and had a good selection of products. The staff were friendly, helpful, and took the time to answer my questions. I found everything I needed at a reasonable price, and the checkout process was quick and easy. I would definitely recommend this store to anyone looking for home improvement supplies and will be happy to shop here again.
TL
Trevor Lynn
Jul 20, 2026
5.0
A hidden gem. The staff are friendly and helpful. Parking is plentiful, prices are competitive and they have everything you need for all kinds of jobs. I’m also really impressed with the non existent line ups. You just walk up, check out and pay. Highly recommended.
CR
Crystal Rawn-renaud
Jul 15, 2026
5.0
I had an outstanding experience at the Bowness RONA, all thanks to Deb. Since I am not local to the area I was trying to navigate between 3 different people to set up the purchase and delivery of my items. Coming from 10+ years of retail management it is not often that I am surprised/impressed by an employee. Her eagerness and willingness to go above and beyond to ensure that the process was smooth and efficient was remarkable. She was able to help me navigate the entire process with ease, and when you are trying to navigate the entire process from a distance, it is not only appreciated but a necessity. Often times we encounter those in sales/customer who do the bare minimum to meet corporate standards, but it is incredibly rare to see someone who takes pride their work and who is passionate about providing an elevated level of customer service. Her great sense of humor made the entire process a breeze. Thank you for all of your hard work and it is truly appreciated.
Frequently Asked Questions About RONA Calgary (Bowness)
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is RONA Calgary (Bowness)'s return policy?
You can return most products within 90 days in original condition with receipt for refund, exchange, or store credit, except appliances. See https://www.rona.ca/en/returns-and-refunds for details.
How can I check my order status at RONA Calgary (Bowness)?
Check your order online by entering order number and email or logging into your RONA account. Email updates notify you of status changes. More info at https://www.rona.ca/en/track-order.
Does RONA Calgary (Bowness) offer delivery and curbside pickup?
Yes, RONA offers both curbside pickup and delivery services. Free parcel shipping is available on orders over $49. Truck delivery for large items is $79 in most stores. Details: https://www.rona.ca/en/online-purchases
What are the store hours for RONA Calgary (Bowness)?
Open Monday to Friday from 7:00am to 7:00pm, Saturday 7:00am to 6:00pm, and Sunday 8:00am to 6:00pm. Holiday hours may vary.
What brands does RONA Calgary (Bowness) carry?
We carry brands such as KitchenAid, Dyson, Dewalt, Husqvarna, Frigidaire, Broil King, Weber, Kohler, Bosch, Cub Cadet, Craftsman, Black and Decker, Nest, Whirlpool, and others.
What installation services are available at RONA Calgary (Bowness)?
Services include appliance installation, roofing, flooring, cabinets, countertops, decks, fences, windows, doors, bathroom plumbing, water heater installation, and more. Visit https://www.rona.ca/en/install-services for details.
Can someone else pick up my order on my behalf?
Yes, a person 16 or older can pick up your order if they present the confirmation email copy and government-issued photo ID.
Which nearby places can customers visit along with RONA Calgary (Bowness)?
Nearby places include Bloom Culture for gardening needs, Back in the Pack Dog Daycare for pet care, and Wayback Burgers for dining. These locations offer additional shopping and services close to RONA.
How can nearby stores like Pro Desk at RONA help in your home projects?
Pro Desk at RONA nearby provides specialized building supplies and expert advice that complements your shopping experience at RONA Calgary (Bowness) for renovation and construction projects.
What other retail options are near RONA Calgary (Bowness) for customers?
Nearby retail includes Dollarama for discounts, The Mobile Shop for mobile phone needs, and Pet Valu for pet supplies, offering convenient options to shop before or after visiting RONA.
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