“Your home story”
Your home speaks for you. Your furniture speaks for you. Your couch speaks for you. We at Couch 9 are committed to one thing and one thing only, your satisfaction. Weaving through years of customer service and furniture retail experience, we have worked long and hard to bring you the best of the best. Providing you with modern, mid-century and rustic styles, our furniture is exclusively picked and curated by our team. With our team's eye for reliability and quality and a knack for elegance and design, Couch 9 delivers furniture that is timeless in both style and durability. Our purpose is to serve our community and help our customers open a new chapter in their home stories.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.