Business Details
About
Self-Storage Facility
The Storage Room on Redington Ave in Victoria, BC, is your trusted solution for secure and convenient storage. Our modern facility features heated indoor units, heated drive-up storage, and outdoor parking, ensuring we can meet a variety of storage needs. With a covered loading bay for easy access and a wide range of packing and moving supplies, we make your storage experience seamless. Whether you're storing short-term or long-term, The Storage Room is here to provide safe, reliable, and flexible solutions. Visit us on Redington Ave and reserve your unit today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.9
344 reviews
5 stars
334
4 stars3
3 stars0
2 stars3
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently praised for being friendly, helpful, and accommodating, with many customers highlighting individual employees like Laurie, Dan, and Jennifer for their exceptional service.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, with customers noting the immaculate condition of the storage units and common areas.
Facility Quality
Customers appreciate the modern, organized layout of the facility, including features like climate control, security measures, and easy access.
Overall Experience
Many reviews reflect a positive overall experience, with customers expressing high satisfaction and willingness to recommend the storage facility to others.
Billing Concerns
Some customers raised concerns about the billing cycle, noting that the monthly billing every 28 days can lead to unexpected charges.
- CCCharlene ChristensenDec 4, 20255.0Great customer service, clean, and works for our storage needs. Thank you!
- CLChristian LockhartNov 30, 20254.0Friendly staff and security seems good,ultimately I did end up using another storage facility for location purposes but this was my first choice
- CHCaitlyn HillierNov 19, 20255.0The storage facilities are clean and all the staff have been wonderful. Especially Laurie, she’s been absolutely lovely to deal with each time I’ve called and been in.
- JKJ KNov 2, 20255.0Excellent service, always dealt with any questions or billing issues efficiently.
- JDJodi DuffyOct 30, 20255.0If you’re looking for a storage unit the Storage Room is the place to go! The staff are professional, knowledgeable and friendly. I had a great experience with Laurie helping to downsize my unit….fantastic service. The building is immaculate. The units themselves are warm and dry. The security is top notch. I would highly recommend The Storage Room to anyone who is looking!
Frequently Asked Questions About The Storage Room
What are the physical access hours for The Storage Room in Langford?
The Storage Room is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 5:00 PM.
Can I access The Storage Room's online services at any time?
Yes, The Storage Room's online services are available 24/7, every day of the week.
Where is The Storage Room located?
The Storage Room is located at 658 Redington Avenue, Victoria, BC, postal code V9B 5J3, Canada.
What types of storage options does The Storage Room offer?
They provide heated indoor units, heated drive-up storage, and outdoor parking to meet a variety of storage needs.
Are packing and moving supplies available at The Storage Room?
Yes, The Storage Room offers a wide range of packing and moving supplies for customer convenience.
What payment options does The Storage Room accept?
They accept American Express, Cash, MasterCard, and Visa payments.
How can I contact The Storage Room for inquiries?
You can call them at +1 250-590-7677 or email langford@thestorageroom.ca.
Is The Storage Room near any real estate services in Langford?
Yes, Chris Cochrane Realtor, a real estate agent and service, is located nearby, which can be convenient if you're moving or buying property in the area.
What dining options are nearby The Storage Room?
Nearby restaurants include McDonald's Canada for fast food, Sushi Langford for Japanese cuisine, Seoul Chicken in Langford for chicken dishes, Persimmon Tree Modern Korean Cuisine for Asian meals, and Milestones for Canadian and American fare.
Are there any fitness or wellness studios near The Storage Room?
Yes, Studio 1 Pilates and Oxygen Yoga And Fitness Westshore are nearby for pilates and yoga classes, providing opportunities to relax or work out before or after your visit.