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The Storage Room

4.9
(343 reviews)

Business Details

658 Redington Avenue, Victoria, BC
V9B 5J3, Canada
(250) 590-7677

About

Self-Storage Facility
The Storage Room on Redington Ave in Victoria, BC, is your trusted solution for secure and convenient storage. Our modern facility features heated indoor units, heated drive-up storage, and outdoor parking, ensuring we can meet a variety of storage needs. With a covered loading bay for easy access and a wide range of packing and moving supplies, we make your storage experience seamless. Whether you're storing short-term or long-term, The Storage Room is here to provide safe, reliable, and flexible solutions. Visit us on Redington Ave and reserve your unit today!

Details

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  • DebitAvailable
  • Mobile paymentsNot available

Location

The Storage Room
658 Redington Avenue, Victoria, BC
V9B 5J3, Canada

Hours

Reviews

4.9
343 reviews
5 stars
331
4 stars
4
3 stars
0
2 stars
3
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and accommodating, with many specific mentions of individuals like Laurie, Dan, and Jennifer.

Cleanliness

The facility is frequently described as exceptionally clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility

Customers appreciate the convenient access hours and the ease of moving items in and out of the storage units.

Overall Experience

Many reviews highlight a seamless and stress-free experience, with customers expressing high satisfaction and willingness to recommend the facility.
  • KB
    Kim Brooks
    2 days ago
    5.0
    Great customer service. Call me back immediately after I did online questionnaire.
  • VM
    Valerie Maltais
    Feb 24, 2026
    5.0
    The team is very helpful! They are looking for your best interest.
  • KG
    kristina guév
    Feb 10, 2026
    5.0
    I cannot recommend The Storage Room enough! I was in the middle of a stressful move from Langley to Victoria and hit some delays, ferry being one of them. I had pre-booked a storage facility in Victoria and learned they closed at 4:00 PM on Saturday and didn’t offer after-hours gate access, leaving me in a total panic since my movers weren't going to make it in time. My movers recommended I call The Storage Room, and I am so glad they did. They were absolutely amazing and managed to get me set up with a unit on the same day with zero hassle. The best part? Their gate access stays open until 10:00 PM, which was a total lifesaver for me & the crew. If you want a place that is professional, quick, and actually understands the unpredictable nature of moving, this is it. Thank you for turning a stressful situation into a breeze!
  • GW
    Greg Willcocks
    Jan 18, 2026
    1.0
    I’ve been a customer with them for three years. Had to move multiple times. One time I came back and saw the owner dropped a storage container on my spot. Their response is too bad so sad. Now they are forcing everyone to move to a location out of town in the middle of winter and sent an email to all their customers to comply or they are terminating your contract. Avoid using them if you can, the customer service is awful. Lots of their customers are upset.
  • EL
    Ethan Lowenstein
    Jan 3, 2026
    5.0
    Excellent customer service, very clean facility

Frequently Asked Questions About The Storage Room

What are the physical access hours for The Storage Room in Langford?

The Storage Room is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 5:00 PM.

Can I access The Storage Room's online services at any time?

Yes, The Storage Room's online services are available 24/7, every day of the week.

Brand Certified Facts from The Storage Room

The Storage Room partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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