Dyson Store Vancouver

Reviews

• AA

  Alireza Ameri

  Apr 4, 2026
  5.0
  Sultan was excellent - friendly, knowledgeable, and made the whole experience smooth and enjoyable
• JP

  JulieAnn patton

  Mar 21, 2026
  5.0
  Awesome service, and Jenny saved the day! My airwrap decided to stop working a few weeks before going in vacation and she gave me not only amazing service, but also a loaner to use while my airwrap is being fixed. Thank you so much!!
• NH

  nathan haley (Nathan h)

  Mar 20, 2026
  1.0
  If I could leave a 0 star I would. Dyson customer support and product availability is abysmal. I have a plumbing business and some of the restaurants I service have a total of dozen+ of dysons commercial faucet. It took 4 months, dozens of phone calls and emails to get the faucet I was looking for. 0 professionalism their products are horrible through residential and commercial applications and they don’t stand by any of their product either. I just went to confirm the order of another faucet I placed over a month ago and now I’m being told this product is not available right now. After a month of waiting this product should have been installed soon if not already. No reach out no response to say the product isn’t coming no reason as to why or when it possibly will be, good job Dyson.
• NS

  nathan scott

  Feb 27, 2026
  3.0
  I love the robot vaccum that unloads itself but i don't like how i have to empty the dock.
• GZ

  Guangze Zhao

  Feb 20, 2026
  5.0
  I had an absolutely incredible experience at this Dyson store thanks to Jenny and David. I purchased the Dyson V16 about three months ago, but honestly, I wasn’t fully enjoying it. The default motorhead was struggling to pick up smaller particles on my floors, which was frustrating for such a premium vacuum. I heard that a new V16 Fluffy Optic Roller had been released and went in hoping to buy one to fix the issue. I was initially disappointed to learn that the part hasn't been officially released for individual sale in Canada yet. However, after David and Jenny heard that I had purchased my machine at their location, they went completely above and beyond—they gave me the Fluffy Optic roller head for free! I am genuinely blown away by their generosity and their sincere concern for customer satisfaction. It’s rare to find this level of service these days. If you’re looking for a Dyson, go see Jenny and David; they truly stand behind their products and take care of their customers. Thank you both so much!