Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Shiv was great, attended to us with care and patience. Explained the terms and everything attached to my purchase. He was clear with his communications and great with ensuring we got the best of service
GG
Gregg Grant
Apr 23, 2026
1.0
Went to The Brick in Surrey Place mall to look for and purchase an area rug (28 March). Found one we liked and proceeded to purchase it. "not in stock" but we can order and it will be in shortly. I asked "when will it will be in"? "oh, just 1 month, by the end of the month(April). Seems like a long time to get any area rug into the store in my opinion.
Called today to follow up with the rug arrival and I was told it will be another Month. I told them it was already a month since it was purchased and was told that a month ago. They don't seem to give a shit about it, so cancel it. Just return my money and I'll NEVER spend a penny there ever again.
The Brick is never gonna change there ways when it comes to customers...useless!
HH
Humi
Apr 22, 2026
5.0
I recently visited The Brick in Surrey and had the pleasure of being assisted by Taniya. From the moment I connected with her, she was friendly, approachable, and genuinely interested in helping me find exactly what I needed. She took the time to understand my preferences, answered all my questions patiently, and never made me feel pressured to make a purchase.
What stood out most was her product knowledge and honesty. She explained the differences between options clearly and helped me choose something that fit both my needs and my budget. Her professionalism and positive attitude made the whole process smooth and enjoyable.
If you’re shopping at The Brick in Surrey, I highly recommend asking for Taniya Nasim, she truly goes above and beyond for her customers!
NF
Nooman Fazli
Apr 20, 2026
5.0
I had a fantastic experience at The Brick thanks to Tania and Raj. They make an incredible team! They were both extremely professional, patient, and knowledgeable about the products. They took the time to understand exactly what I was looking for without any pressure. If you are shopping, definitely ask for them they provide top-tier customer service!
MM
MRnMRS Matthias
Apr 13, 2026
1.0
Vik, Anmol Preet all did a great job helping us. -
Now that we had our fridge delivered by two guys who took an hour to figure out how to get our fridge in the house, they decided to take the door off, did a terrible job of re-assembling it, so now our fridge door water dispenser leaks, we reported right away with a photo and video. That was Friday, I was told I would get a call next business day to arrange the repair.... It is now 5 full days, 3 business days, and we have not gotten the call to arrange this simple repair. I have called everyday, Friday, Monday, now Tuesday. They keep telling me I will get a call today
Buyer beware, the delivery guys have a terrible attitude, and the service dept don't care to respond.
This review went from a 5 start to 1,becasue you can't leave zero, and is 100% due to the lack of support from the service dept, and the delivery team.
Buyer Beware - Fridge is still leaking right now,
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is the return policy at The Brick?
The return policy varies by item purchased; please refer to the Satisfaction Guarantee page on The Brick's website for full details.
Can I cancel my order and receive a refund?
Yes, orders can be cancelled and refunded at any Brick location before product delivery or pick up. Refunds go to the original payment method, with deposits on special orders being non-refundable.
What are The Brick's store hours in Surrey?
The Surrey store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. Special holiday hours may apply.
What brands does The Brick offer?
The Brick features a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, and more for furniture, appliances, and electronics.
What types of products can I find at The Brick?
You can find furniture, mattresses, appliances, home electronics, and related products such as sofas, beds, dining tables, refrigerators, washers, dryers, TVs, and home office furniture.
Does The Brick provide delivery and pickup services?
Yes, The Brick offers curbside pickup, delivery, and no-contact delivery services to most areas, with third-party courier services utilized where needed.
What nearby stores can I visit in Surrey along with The Brick?
Near The Brick, you can find Bed Bath & Beyond for home goods, Craving For A Game for video games and toys, and Smart Frames & Accents for arts and crafts. These stores provide a diverse shopping experience in one area.
Are there food and coffee options close to The Brick in Surrey?
Yes, nearby you can visit Tim Hortons for coffee and fast food, Steve's Poké Bar for Hawaiian cuisine, and Burger King for quick meals, perfect for grabbing a bite before or after shopping.
What health and wellness facilities are near The Brick?
Nearby health and wellness options include Club16 Trevor Linden Fitness Central City gym, Japan Shiatsu Clinic for massage therapy, and Central City Medical Clinic for walk-in medical services.
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