Brand Certified
RONA Surrey (Fleetwood)
3.8(1331 reviews)
Certified by RONA Surrey (Fleetwood) • May 03, 2026
Business Details
16659 Fraser Highway, Surrey, BC
V4N0E7, Canada
Certified by RONA Surrey (Fleetwood) • May 03, 2026
(604) 576-2955
Certified by RONA Surrey (Fleetwood) • May 03, 2026
https://www.rona.ca
Certified by RONA Surrey (Fleetwood) • May 03, 2026
About
Certified by RONA Surrey (Fleetwood) • May 03, 2026
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting ToolsRONA
RONA Surrey (Fleetwood) has the best articles and products for your renovation, construction, and home decoration projects.
Details
- DebitAvailable
- Cash onlyNot available
Location
Certified by RONA Surrey (Fleetwood) • May 03, 2026
Hours
Certified by RONA Surrey (Fleetwood) • May 03, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday7:00 AM - 8:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
3.8
1,331 reviews
5 stars
582
4 stars
351
3 stars
161
2 stars
72
1 star
165
- JJJiji Joseph4 days ago4.0I recently purchased a bathroom vanity from RONA Fleetwood, which is conveniently close to my home. Overall, it was a good experience. A special mention to the associate, Shiris, who was extremely helpful throughout the process. He assisted me in choosing the right product and even helped load it into my car. His service definitely deserves a 5-star rating. However, I’m giving an overall 4-star rating because the vanity I chose was not available on display, and the faucet I wanted was out of stock. Still, a positive experience thanks to the excellent customer service.
- SLSpencer LeeApr 15, 20265.0Aisha helped me out finding very specific lights for a house i was listing, couldnt find them anywhere. It wasnt her section but she helped me more then any other employee had. Found them in clearance! Thank you Aisha !!!
- RZRachel ZhangApr 13, 20261.0My father and I just discussed about a job we asked Rona to do 2.5 years ago, where we bought washing machine and drying machine. It took around 2 months for Rona to schedule a contractor to install them. During the 2 months, they just been kicking us around and telling us go find a contractor ourselves rather than trying to help us. My father talked to the manager and the manager promised to waive the installation fee. However, the installation manager then called me, probably knowing that I hadn't communicated with my father yet. He told me that I would need to pay around $500 and he was already giving us a $100 discount. I didn't know this until we recently discussed this. Extremely terrible service and they did not want to help us. They just wanted to charge more money. Just want to inform everyone in case they want to buy appliances. Will not come to this store again.
- AOAlex Vincent OrtizluisApr 8, 20264.0RONA Fleetwood is a reliable go-to for home improvement and garden needs. The store has a good selection of tools, materials, and seasonal items, especially now for planting season. Staff are generally friendly and helpful when you need assistance. It can get a bit busy at times and you might need to look around for help, but overall it’s a solid and convenient store for DIY projects.
- RNRaj NanaraApr 6, 20265.0Went to get something today they had 9 of. Couldn't find it. Had 5 guys helping me look with no luck. Spoke with Gary the manager and he helped look. Finally a gentlemen who's name I didn't get managed to see the SKU number up top on a different skid and he pointed it out. They got it down and I got what I needed. They were all so helpful and after an hr there I did get what I needed. So thanks to the staff there for going above and beyond for me.
Frequently Asked Questions About RONA Surrey (Fleetwood)
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
Brand Certified Facts from RONA Surrey (Fleetwood)
This information is certified by RONA Surrey (Fleetwood) and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 03, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website