Brand Certified
The Brick
4.6(1748 reviews)
Certified by The Brick • Mar 01, 2026
Business Details
6935 King George Hwy, Surrey, BC
V3W 5A1, Canada
Certified by The Brick • Mar 01, 2026
(604) 591-6727
Certified by The Brick • Mar 01, 2026
http://www.thebrick.com
Certified by The Brick • Mar 01, 2026
About
Certified by The Brick • Mar 01, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 01, 2026
Hours
Certified by The Brick • Mar 01, 2026
Reviews
4.6
1,748 reviews
5 stars
1,470
4 stars
91
3 stars
27
2 stars12
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the sales staff, particularly Gurpreet and Sumit, who provided excellent service and support.
Delivery Issues
Several reviews highlighted significant problems with delivery, including delays, lack of communication, and unfulfilled promises regarding delivery dates.
Product Quality
Customers generally expressed satisfaction with the quality of the furniture purchased, noting good design and comfort.
Warranty Concerns
Multiple reviews raised issues regarding warranty claims, with customers feeling misled about coverage and experiencing difficulties in getting support.
- NGNavdeep Grover2 days ago5.0The finest experience with everyone in store. Store manager, Amit Jandial is excellent at customer service. Gurpreet and lady on front desk were really helpful in making selections. Thanks guys for making our shopping experience memorable.
- ECErika C4 days ago4.0The delivery was smooth, communications throughout the process was excellent. The only comment- dryer door was facing the wrong direction & we were advised to contact service, they could not assist. This question was not asked at the time of purchase. LG makes the best washer/dryers in the market, love them.
- TDTiffany Duffy6 days ago5.0We came to buy a bedframe and Sumit was extremely helpful and knowledgeable about the furniture. He made our purchase seamless and comfortable. We left very happy!
- LTLyndon ThronessFeb 14, 20265.0Excellent service, have been a customer for many years. Highly recommended.
- THTrisha HallFeb 3, 20265.0We were very happy with the purchase of a new sofa and chair. The service at the store was very pleasant and helpful, they delivered within three days, the delivery went very smoothly and the new furniture looks great!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. For complete details, visit the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes. If you find the same brand and model at a lower price at The Brick or a competitor within 30 days, they will refund the difference. Some conditions apply.
Can I cancel my order and receive a refund?
Yes. Orders can be canceled at any Brick location before delivery or pick up, with refunds typically to the original payment method. Deposits on Special Order items are non-refundable.
How can I add an extended warranty to my purchase?
You can add an extended warranty during the purchase process online or in-store, or within 30 days after receiving your product by visiting a Brick store.
What delivery and pickup services does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services for customer convenience.
What are the store hours for The Brick in Surrey, BC?
The Brick is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00.
Which brands are available at The Brick?
The Brick carries many brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, and more.
Are there any nearby stores or services around The Brick in Surrey that I can visit?
Yes, nearby places include RONA hardware store, Value Village thrift store, PricePro supermarket, and Ambar Surrey Restaurant, useful for shopping and dining before or after your visit.
How can nearby transit options help me get to The Brick?
While specific transit stops aren't listed, The Brick's location on King George Hwy in Surrey is near various local amenities, making it accessible by car or local transit routes in the area.
What other nearby community services and entertainment options are available near The Brick in Surrey?
Nearby you can find Sylvan Learning education center, Club16 Trevor Linden Fitness gym, Sunehri Pippal Pattian dance school, and various community organizations to explore around your visit.
Brand Certified Facts from The Brick
The Brick partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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