Brand Certified
The Brick
4.5(1041 reviews)
Certified by The Brick • Mar 01, 2026
Business Details
15858 24 Ave, Surrey, BC
V3Z0G1, Canada
Certified by The Brick • Mar 01, 2026
(604) 542-4393
Certified by The Brick • Mar 01, 2026
http://www.thebrick.com
Certified by The Brick • Mar 01, 2026
About
Certified by The Brick • Mar 01, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 01, 2026
Hours
Certified by The Brick • Mar 01, 2026
Reviews
4.5
1,041 reviews
5 stars
843
4 stars
62
3 stars
16
2 stars
18
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the sales staff, particularly Nandni, Aggy, and Robert, for their professionalism, knowledge, and helpfulness throughout the purchasing process.
Delivery Experience
Most reviews highlighted the efficiency and professionalism of the delivery team, noting timely arrivals and careful handling of products.
Product Quality
Customers expressed satisfaction with the quality of the furniture and appliances purchased, often mentioning comfort and value for money.
Sales Process
The sales experience was generally described as pleasant and pressure-free, with staff taking the time to explain options and assist customers in making informed decisions.
- RARyan Au4 days ago5.0ToDay telma was very patient with me choosing a sectional . And took time to measure everything for him . Very impressed with the customer service. Recommend telma again for me. I bought a couch from her she’s very patient and acknowledgeable, will break to see her for future purchases
- AAAntian5 days ago5.0Aggy completely changed our furniture shopping experience in Surrey. Instead of just “selling,” she actually guided us like a design partner — thoughtful, honest, and incredibly attentive to detail. She remembered our preferences, suggested pieces that matched our style perfectly, and made the whole process feel effortless. If every salesperson were like Aggy, shopping would always be this enjoyable. Highly recommend!
- MWMaddox Walter5 days ago5.0We had such a great experience thanks to Aggy! From the moment we walked into the store in Surrey, she made us feel welcome and genuinely cared about helping us find the right furniture and appliances. She was attentive without being pushy and offered honest advice that really helped us decide. It’s rare to find service this thoughtful — Aggy made the whole shopping experience smooth and enjoyable.
- MCMohit Chauhan5 days ago5.0Aggy at The Brick provided outstanding service while helping me choose home appliances. She explained features clearly, compared options within my budget, and ensured I selected the best fit for my needs. Her patience and product knowledge made the experience easy and enjoyable. I truly appreciate her professionalism and support.
- MRMohit Rajput5 days ago5.0Aggy at The Brick was incredibly helpful while I furnished my new home. She was knowledgeable, patient, and attentive to my style and budget. Her guidance made the entire process smooth and stress-free. Thanks to her support, I found beautiful pieces that perfectly suit my space. Highly recommend her service!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on our website for full details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price advertised by The Brick or a competitor within 30 days of pickup or delivery, they'll refund the difference. Conditions apply; see the Price Guarantee page for details.
Can I cancel my order and get a refund at The Brick?
Yes, orders can be canceled by visiting any Brick location before product delivery or pickup. Refunds go to the original payment method; deposits on special orders are non-refundable.
How can I add an extended warranty to my purchase at The Brick?
You can add an extended warranty during purchase in store or online, or up to 30 days after receiving your product by visiting a store. Details are available on the Warranties and Protection Plans page.
What delivery and pickup services does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services.
What are The Brick's store hours in Surrey, BC?
Monday to Friday: 10:00 AM - 9:00 PM; Saturday: 10:00 AM - 7:00 PM; Sunday: 11:00 AM - 6:00 PM; Open 10:00 AM - 9:00 PM on Nov 11, 2025.
What payment options are accepted at The Brick?
The Brick accepts American Express, cash, financing, Mastercard, and Visa.
Where is The Brick located in Surrey?
The Brick is located at 15858 24 Ave, Surrey, BC, V3Z0G1, Canada.
What nearby places can I visit when shopping at The Brick Surrey?
Nearby you can visit Pacific Oral Health Society for dental needs, JP Mode Salon or Dollface Beauty for beauty and spa services, and dining options like Spice Republic Indian Restaurant, Famoso Neapolitan Pizzeria, or White Spot Morgan Crossing for meals before or after shopping.
How can nearby transit or services help me when visiting The Brick?
Nearby services like minuteKEY provide locksmith services, while Walmart Canada and Furniture Barn offer additional shopping options, making your visit to The Brick convenient and part of a broader shopping trip.
Brand Certified Facts from The Brick
The Brick partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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