About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
1,042 reviews
5 stars
850
4 stars
66
3 stars
17
2 stars
16
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the helpfulness and professionalism of staff members like Nandini, Robert, and Telma, highlighting their product knowledge and willingness to assist without being pushy.
Delivery Experience
While many reviews noted timely and professional delivery, there were some complaints regarding communication and issues with third-party delivery services.
Product Quality
Customers expressed satisfaction with the quality of products purchased, often mentioning good deals and a wide selection.
Sales Process
The sales experience was generally described as positive, with staff providing clear information and support, although some customers felt pressured regarding promotional offers.
- SAS AllenJan 3, 20265.0Extraordinary! Nadini was amazing in the south surrey location store. Follow through was great…although there was a glitch on delivery date being changed…seemingly for no good reason. That was not cool! Then…the delivery itself/setup …headed up by Lawrence …was very smooth and quick. Very kind and careful crew. Thank you!
- HKHarjot KaurDec 31, 20255.0I had an excellent mattress-buying experience at The Brick, all thanks to Aggy. She was extremely professional, patient, and knowledgeable. She took the time to understand my comfort needs and explained the mattress options in detail, which really helped me make the right choice. Her customer service was outstanding, and I never felt rushed or pressured. I would definitely recommend Aggy to anyone looking to buy a mattress.
- AKAmandeep KaurDec 31, 20255.0I bought a dresser from brick recently purchased a dresser from The Brick and was helped by AGGY. She was so kind, patient, and professional throughout the whole process. She explained everything clearly and helped me choose the right piece for my home. Her service really made my experience smooth and stress-free. Thank you, Aggy—you’re amazing! Highly recommend her!
- NHNicolas HernandezDec 30, 20251.0I want to mention something very important about this company, The Brick. About two years ago, I bought some furniture, televisions, and other things from their Langley store. I was surprised by the furniture insurance, since I have a five-year-old daughter. When one of the pieces of furniture broke, I called the insurance company, and they told me that a small cut on the furniture wasn't covered. Please don't buy anything from this company; their products are of poor quality, they're liars, and never buy insurance from them—don't make that mistake. I will never buy anything from these scammers again.
- JSJatinder SinghDec 26, 20255.0Excellent service by Nandini at The Brick (South Surrey)! We had a great experience working with Nandini at the South Surrey location. She went above and beyond to help us find the exact appliances we needed and secured them for us at an unbeatable price. She put in a lot of effort to understand our requirements and made sure everything was handled smoothly. Her dedication, product knowledge, and customer-first approach truly stood out. Highly recommend asking for Nandini if you’re shopping at The Brick in South Surrey!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on our website for full details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price advertised by The Brick or a competitor within 30 days of pickup or delivery, they'll refund the difference. Conditions apply; see the Price Guarantee page for details.
Can I cancel my order and get a refund at The Brick?
Yes, orders can be canceled by visiting any Brick location before product delivery or pickup. Refunds go to the original payment method; deposits on special orders are non-refundable.
How can I add an extended warranty to my purchase at The Brick?
You can add an extended warranty during purchase in store or online, or up to 30 days after receiving your product by visiting a store. Details are available on the Warranties and Protection Plans page.
What delivery and pickup services does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services.
What are The Brick's store hours in Surrey, BC?
Monday to Friday: 10:00 AM - 9:00 PM; Saturday: 10:00 AM - 7:00 PM; Sunday: 11:00 AM - 6:00 PM; Open 10:00 AM - 9:00 PM on Nov 11, 2025.
What payment options are accepted at The Brick?
The Brick accepts American Express, cash, financing, Mastercard, and Visa.
Where is The Brick located in Surrey?
The Brick is located at 15858 24 Ave, Surrey, BC, V3Z0G1, Canada.
What nearby places can I visit when shopping at The Brick Surrey?
Nearby you can visit Pacific Oral Health Society for dental needs, JP Mode Salon or Dollface Beauty for beauty and spa services, and dining options like Spice Republic Indian Restaurant, Famoso Neapolitan Pizzeria, or White Spot Morgan Crossing for meals before or after shopping.
How can nearby transit or services help me when visiting The Brick?
Nearby services like minuteKEY provide locksmith services, while Walmart Canada and Furniture Barn offer additional shopping options, making your visit to The Brick convenient and part of a broader shopping trip.