The Brick

4.4
998 reviews

About

Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet. We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

The Brick
15858 24 Ave, Surrey, BC
V3Z0G1, Canada

Hours

Reviews

4.5
965 reviews
5 stars
776
4 stars
64
3 stars
17
2 stars
16
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of sales associates like Aggy, Robert, and Ashmeet, highlighting their attentiveness and knowledge.

Delivery Issues

Several reviews mentioned delays and issues with delivery, including late arrivals and problems with third-party delivery services.

Product Quality

Customers expressed satisfaction with the quality of products purchased, noting good deals and a wide selection.

Post-Sale Support

Feedback indicated mixed experiences with after-sales service, with some customers feeling unsupported after their purchases.

Sales Experience

Overall, customers reported positive experiences during the sales process, appreciating the lack of pressure and the helpful guidance provided by staff.
  • SB
    Sandy Baker
    Nov 15, 2025
    5.0
    My husband and I recently purchased a sectional and brand new mattress from this store and I must say this location is by far the best on the lower-mainland!! Our salesperson Telma was absolutely fantastic! She was incredibly knowledgeable, personable and very helpful with our purchase. We had a warranty issue with a sectional we bought, and the team here worked hard at making it right, providing us with a very positive resolution. We have been buying furniture for years from various Brick locations across BC and the team at this particular location provided outstanding service!! We highly recommend choosing this store for your all of your future purchases!! Thank you Telma and the management team, we are so happy with our purchase!!
  • KP
    Keely Purvis
    Nov 13, 2025
    5.0
    Great experience all because of Aggy! She was absolutely amazing - so helpful, personable, and truly went above and beyond to find me the best deal for what I was looking for. If you’re shopping at The Brick in South Surrey, I highly recommend asking for Aggy. She’ll make the whole process simple, comfortable, and even enjoyable!
  • HW
    Hilda Wan
    Nov 7, 2025
    5.0
    staffs are GREAT! Nandni was the one who help me looking for a couch, mattress and bed frame. super friendly and helpful and i did not feel pressured into buying anything. delivery was perfectly on time and workers are careful with the item delivery and they give u a call 5 mins before arrival. overall amazing experience
  • ID
    Island Don
    Nov 6, 2025
    5.0
    We came in to check out some upgrades to our current furniture. We were immediately greeted by AGGY, a kind, smiling sales associate who made us comfortably relaxed with her easy, confident, and professional demeanour. At one time in my career l was an Automotive Corporate Marketing Director. I trained many sales people. I would be proud if AGGY was one my trainees. Great work young lady!!!
  • JG
    Jay G.
    Nov 2, 2025
    5.0
    Robert was the BEST! The moment we stepped into the store he approached us with a big smile and was very helpful. He was very patient in answering our questions and in explaining the details of the sofa we're looking into. We also appreciate that he's giving the pros and cons of the items we're checking to help us decide. We're lucky we got assisted by Robert and would not hesitate to come back to South Surrey (White Rock) location again.

Frequently Asked Questions About The Brick

What is your return policy?

Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.

I found a lower price on an item I purchased last week. Do you have a price guarantee?

Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.