Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
1,829 reviews
5 stars
1,366
4 stars
129
3 stars
76
2 stars
35
1 star
223
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and friendliness of staff, particularly highlighting individuals like Sabah, Raj, and Naveen for their exceptional service.
Product Quality
Mixed feedback on product quality; while some customers were satisfied with their purchases, others reported issues such as sagging mattresses and dissatisfaction with appliance durability.
Sales Experience
Many reviews noted a smooth and professional sales process, with staff providing clear explanations and assistance in finding suitable products.
Delivery Issues
Several customers expressed frustration with delivery delays and mishaps, including receiving incorrect items and poor communication regarding their orders.
Value for Money
Opinions varied on whether products offered good value; some customers felt they received great deals, while others believed the quality did not justify the price.
- RSRavinder Singh1 day ago5.0Shopping for big items like furniture can be overwhelming, but Gurpreet Singh at King George Surrey made the entire process easy, enjoyable, and completely stress-free. He was genuinely patient, extremely knowledgeable about the different materials and brands, and took the time to understand exactly what we needed for our space.
- BGBryan Gastador2 days ago1.0Had the worst experience ordering online here. Ordered my samsung panels June 26, 2025 and it took them forever to fulfill most of it. I’m still missing one and they had the audacity to call me to refund my money after waiting for almost 5 months.
- NHNimesh HendreNov 10, 20255.0Raj carefully understood our requirements and guided a great matress for us. He was patient with our multiple questions and helped ua successfully but a few great products. Extremely thankful to Mr Raj.
- GKGurpreet KmowNov 6, 20255.0Raj sir, deals very well to buying mattress. I am satisfied with his efforts.
- MHMohammad HadiNov 2, 20255.0Rajnesh is a wonderful person who helped out over two days (even after the closing hours) to pick a nice mattress with a very good price. He is helpful and knowledge.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is the return policy at The Brick?
The return policy varies by item purchased; please refer to the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee if I find a lower price after purchase?
Yes, if you find the same brand and model at a lower price at The Brick or a competitor within 30 days of pick up or delivery, The Brick will refund the difference under certain conditions. See the Price Guarantee page for details.
Can I cancel my order and receive a refund?
Yes, orders can be cancelled and refunded at any Brick location before product delivery or pick up. Refunds go to the original payment method, with deposits on special orders being non-refundable.
What are The Brick's store hours in Surrey?
The Surrey store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. Special holiday hours may apply.
What brands does The Brick offer?
The Brick features a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, and more for furniture, appliances, and electronics.
What types of products can I find at The Brick?
You can find furniture, mattresses, appliances, home electronics, and related products such as sofas, beds, dining tables, refrigerators, washers, dryers, TVs, and home office furniture.
Does The Brick provide delivery and pickup services?
Yes, The Brick offers curbside pickup, delivery, and no-contact delivery services to most areas, with third-party courier services utilized where needed.
What nearby stores can I visit in Surrey along with The Brick?
Near The Brick, you can find Bed Bath & Beyond for home goods, Craving For A Game for video games and toys, and Smart Frames & Accents for arts and crafts. These stores provide a diverse shopping experience in one area.
Are there food and coffee options close to The Brick in Surrey?
Yes, nearby you can visit Tim Hortons for coffee and fast food, Steve's Poké Bar for Hawaiian cuisine, and Burger King for quick meals, perfect for grabbing a bite before or after shopping.
What health and wellness facilities are near The Brick?
Nearby health and wellness options include Club16 Trevor Linden Fitness Central City gym, Japan Shiatsu Clinic for massage therapy, and Central City Medical Clinic for walk-in medical services.