Business Details
About
Self-Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRV Storage FacilityPublic StorageWarehouse Storage FacilityMoving Supply Store
Welcome to Sentinel Storage - Surrey, we are conveniently located at 13498 73 Avenue. We provide safe and convenient storage solutions in Surrey and across Canada. In addition to moving and packing supplies, we offer safe and secure Surrey heated storage units, drive up storage, and auto storage solutions. At Sentinel Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities.
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Location
Hours
Reviews
4.8
1,022 reviews
5 stars
896
4 stars
75
3 stars
16
2 stars13
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Tanvi and Ronit, received high praise for their helpfulness, professionalism, and friendliness.
Cleanliness
The facility is consistently described as clean, modern, and well-maintained.
Security
Customers appreciate the security measures in place, including cameras and gated access, although there are concerns about theft in the area.
Overall Experience
Many customers reported a smooth and positive experience from booking to moving in.
Staff Knowledge
Staff are noted for being knowledgeable and providing clear explanations about services and options.
- KKKi K3 days ago5.0Tanvi is excellent! Very thorough, and kind! She was able to answer all my questions and help me set up the correct size unit needed. Ask for Tanvi, if you come here. I like how this storage facility is CLEAN and well maintained. Excellent customer service by Tanvi and staff. Jaz is training employees well. Thank you!
- JKJograj Kahlon3 days ago5.0Thank you so much Tanvi for helping us. Sentinel storage is really helpful and resolve your every issue so gently. Highly recommended to everyone in Surrey.
- JDJane DutNov 15, 20255.0The staff were extremely helpful, especially Ronit and Jaz! Great storage options, reasonable rates and kind staff. Happy customer here :)
- DBdonna bainOct 31, 20255.0Omg this is the first time I had someone understand my needs, must say sentinel storage us very clean,which i love ,and the agent that delt with me was simply wonderful,kind and understanding,he made sure i understood my contract ,he was patient and kind,also soaft spoken,I had a very good experience there first time ever than u very much, also I have recommend uall to my friends and family ,thank u
- NRNatasha ROct 30, 20255.0I had an outstanding experience renting my storage unit with the store manager, Ronit. I wasn’t sure what size I needed, but Ronit quickly figured it out after asking a few thoughtful questions and recommended either a 5×15 or 10×10. Showed me both the units to help me decide. He made the entire process smooth and stress-free — always with a smile. I had to call a few times following our in-person visit while deciding what day to start the contract, and he was incredibly patient each time, taking the time to explain the differences between the payment options and discounts. He even informed us about their move-in truck, which I didn’t realize was an available add-on service! What an exceptional manager and employee. He recalled every customer by their name and acknolwegeded everyone who walked in through the door even when busy. The level of customer service here is truly exceptional. Thank you so much, Ronit — you’ve earned a loyal customer!
Frequently Asked Questions About Sentinel Storage - Surrey
Where is Sentinel Storage - Surrey located?
Sentinel Storage - Surrey is located at 13498 73 Avenue, Surrey, BC, V3W 2R6, Canada.
What types of storage units are available at Sentinel Storage - Surrey?
They offer heated storage units, drive-up storage units, boat storage, RV storage, climate-controlled units, interior units including interior heated units, vehicle storage, and portable storage containers.
What are the operating hours of Sentinel Storage - Surrey?
Monday to Friday, they are open from 5:00 AM to 7:00 PM; on Saturdays from 6:00 AM to 5:00 PM; and on Sundays from 6:00 AM to 3:00 PM.
Does Sentinel Storage - Surrey offer any pickup and delivery services?
Yes, they offer curbside pickup services.
What payment options are accepted at Sentinel Storage - Surrey?
They accept American Express, MasterCard, Visa, checks, and invoice payments.
Is Sentinel Storage - Surrey a secure facility?
Yes, the facility offers gated access, video surveillance, alarm monitoring, and concierge moving services for security and convenience.
What languages are supported by Sentinel Storage - Surrey staff?
The staff can assist customers in English and French.
Which nearby storage supply stores can customers visit?
Customers can visit Storage for Your Life - Surrey nearby, which offers storage supplies and retail products.
Which car rental agencies are located near Sentinel Storage - Surrey?
Nearby car rental agencies include Alamo, Budget Car Rental, Avis Rent A Car, and Enterprise Rent-A-Car, useful for customers needing vehicle rentals during moving or storage transitions.
What automotive services are available near Sentinel Storage - Surrey?
Nearby automotive services include Lordco Auto Parts for parts and hardware, Kirmac Collision & Autoglass for repairs, and Speedy Glass Newton for auto glass services, which may be helpful for vehicle storage customers.