Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Delivery service received mixed reviews; while many praised the professionalism and friendliness of the delivery team, there were complaints about significant delays and lack of communication regarding order status.
Customer Service
Overall, customer service was highly rated, with specific praise for staff members like Maryam and Sorour for their helpfulness and product knowledge, although some customers experienced poor service during order issues.
Product Satisfaction
Customers expressed satisfaction with the quality of products purchased, particularly furniture and appliances, although there were some concerns regarding specific items and warranty issues.
Sales Experience
The sales experience was generally positive, with many customers appreciating the no-pressure approach and helpful guidance from sales staff.
JW
john wallace
4 days ago
5.0
Fast reliable shipping with realtime tracking. Guys were helpful and friendly to
NW
Nicole Wagner
Jan 3, 2026
5.0
Delivery was great for my mattress. Easy to go in to store and buy and get it delivered on the weekend! Super convenient that they also can take your old mattress.
LG
Linda Graham
Dec 31, 2025
3.0
21 days late hmmm!
PB
Patricia Brown
Dec 13, 2025
5.0
friendly guys doing delivery
CH
Connie H
Dec 12, 2025
4.0
The salesperson was great to deal with, but the delivery driver did not have a clue. It took about 1/2 hour to finally get him to the right place. But then the delivery was good, and we are very satisfied with the price and the product.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for detailed information.
Does The Brick offer a price guarantee if I find a lower price?
Yes. If you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference under certain conditions. See the Price Guarantee page for full details.
Can I cancel my order and get a refund?
Yes. Orders can be canceled before delivery or pick up at any Brick location. Refunds are issued to the original payment method; deposits on special orders are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa as payment options.
What are The Brick's store hours in Squamish?
The Brick is open Monday to Saturday from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 6:00 PM. Holiday hours may vary; for example, on November 11th, the store is open 10:00 AM to 6:00 PM.
What brands does The Brick carry?
The Brick carries a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, and many more across furniture, appliances, and electronics categories.
What delivery and pickup services does The Brick offer?
The Brick provides curbside pickup, standard delivery, and no-contact delivery services to customers.
Can I find auto glass services near The Brick in Squamish?
Yes, Haymack Auto Glass Squamish and Speedy Glass Squamish offer auto glass services nearby, which is convenient if you want to get your vehicle serviced before or after shopping.
Are there dining options near The Brick in Squamish?
Nearby dining options include Wendy's for fast food, Timberwolf Restaurant & Lounge for Canadian cuisine and cocktails, and Raincity Distillery for a bar and cocktail experience.
What accommodations are close to The Brick in Squamish?
Mountain Retreat Hotel and Suites and Best Western Mountain Retreat Hotel are nearby accommodations, providing convenient lodging options for visitors to The Brick or travelers in Squamish.