Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
158 reviews
5 stars
122
4 stars
17
3 stars
4
2 stars
6
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting individuals like Dave and Tanya for their exceptional service.
Product Quality
Many reviews noted satisfaction with the quality of furniture and appliances purchased, emphasizing good deals and a wide selection.
Delivery Experience
The delivery team received positive feedback for their professionalism and efficiency, with many customers appreciating timely and careful delivery.
Sales Approach
Customers appreciated the no-pressure sales environment, with staff focusing on providing honest advice and helping customers find the right products.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to specific product issues and customer service responses.
- HHHeather4 days ago5.0Purchased a stove December 31, and the service was wonderful. We explained what we liked and didn’t like about our previous stove, and were guided to our best options very quickly. We will definitely purchase other products from Salmon Arm Brick :)
- GLGary LepoidevinDec 20, 20255.0We bought a washing machine. Dave Was very knowledgeable and explained all our options. Delivery arrived on the expected date. We will buy there again for sure.
- TPTaryn PasseyDec 13, 20255.0Great experience. Great help
- JCJosh CrockettDec 4, 20255.0The brick in Salmon arm lis the best
- EBeugene` boilyNov 24, 20255.0Working with a very knowledgeable member of the brick. Very friendly. Just wanna keep buying stuff just because I am treated as if I am a family member. Would highly recommend anyone to come see Dave at the brick in salmon Arm.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies based on the item purchased. Please check the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee if I find a lower price after purchase?
Yes. If you find the same brand and model at a lower price advertised by The Brick or a competitor within 30 days of pick up or delivery, The Brick will refund the difference under certain conditions. See the Price Guarantee page for details.
Can I cancel my order and get a refund?
Yes, orders can be cancelled and refunded before product delivery or pick up, either online or in store. Refunds go to the original payment method. Deposits on special order items are non-refundable.
How can I add an extended warranty to my purchase?
You can add an extended warranty during the purchase process online or in store, or within 30 days after receiving your product by visiting a Brick store. Check the Warranties and Protection Plans page for full details.
What delivery and pickup options does The Brick offer?
The Brick provides curbside pickup, delivery, and no-contact delivery services in most areas. Third-party couriers may serve locations outside The Brick's delivery range.
What are The Brick's store hours in Salmon Arm?
The store is open Monday to Saturday from 9:30 AM to 5:30 PM, Sunday from 11:00 AM to 4:00 PM, and is closed on November 11th (holiday).
Where is The Brick located in Salmon Arm?
The Brick is located at 360 Trans Canada Hwy SW, #116, Salmon Arm, BC, V1E1B6, Canada.
Which brands does The Brick carry?
The Brick carries many brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, and many more.
What nearby places of interest can I visit when shopping at The Brick in Salmon Arm?
Near The Brick, you can visit Nutter's Bulk & Natural Foods for groceries, The Arc Gaming Centre for entertainment, and Centenoka Park Mall for additional shopping options.
How can nearby transit or facilities help me visit The Brick in Salmon Arm?
Nearby shopping centers like Centenoka Park Mall provide convenient access and additional amenities. While specific transit info is not provided, these nearby locations help make your visit to The Brick easier and more enjoyable.