Business Details
About
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Welcome to Sentinel Storage - Richmond, we are conveniently located at 11151 Bridgeport Rd. We provide safe and convenient storage solutions in Richmond and across Canada. In addition to moving and packing supplies, we offer safe and secure Richmond heated storage units, drive up storage, and auto storage solutions. At Sentinel Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities.
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Location
Hours
Reviews
4.8
596 reviews
5 stars
542
4 stars
35
3 stars4
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Don and Varun, received high praise for their friendliness, professionalism, and willingness to assist customers.
Cleanliness
The facility is consistently described as clean, well-maintained, and organized, contributing to a positive customer experience.
Accessibility
Customers appreciated the easy access to storage units, including features like elevators, carts, and a well-designed layout.
Promotions
Many reviews highlighted attractive promotional offers, such as discounts for new customers, which added value to the service.
Overall Experience
The majority of customers reported a smooth and hassle-free experience when renting storage units, often recommending the facility to others.
- SSSheila SundellOct 30, 20255.0A few years ago I had to store a piano there and I must say that the facilities were so clean and worked well for temperature and humidity control. The staff was VERY friendly and generous in letting me use their moving van when I I finally had a place to move my other possessions. Sorry that it’s taken so long to write a review but this place deserves recognition for its amazing facility and staff.
- MMMarlyOct 29, 20255.0excellent customer service. very courteous and polite. i’m glad i found this place.
- JMJenny MataOct 23, 20255.0Don was absolutely amazing! From the phone call to confirm my tour time, at the counter greeting me with such warmth and friendly approach that already I felt at ease as this was my first time to be in a storage facility, to the tour itself, and lastly guided me through the paper work with the best pricing he could offer. I will highly recommend to my family and friends. The facility itself is spot-free clean, climate controlled, organized, quiet, high security, and smelled nothing (which is a good and huge factor comparing to others I have visited). I have had to go in my storage twice this week (my first) and just been a breeze, with the carts and elevator making it so accessible. - Grit & Guide 604
- CSCaroline SOct 22, 20255.0Don and the team at Sentinel have always been so helpful. They're friendly, willing to find you the best storage solution. I've had to move to different units within the building and found them all to be clean, well light and safe to access after hours.
- FCField Hockey CanadaOct 15, 20255.0We're partnered with Storage Vault/Sentinel Storage and have been using a locker here for a few years. The team at the facility as well as their operations team has been easy to work with and very reliable. For us, it's very important to be able to access our event equipment and other field-gear quickly and easily. The facility is clean, modern-feeling and easy to navigate. There's always dollies and carts available and parking is easy. They make it super simple and low-stress to securely store our equipment off-site. It's been a perfect location for our off-site storage. We recommend Sentinel Storage for all storage needs!!
Frequently Asked Questions About Sentinel Storage - Richmond
What are the operating hours for Sentinel Storage - Richmond?
Sentinel Storage - Richmond is open Monday to Friday from 5:00 AM to 7:00 PM, Saturday from 6:00 AM to 5:00 PM, and Sunday from 6:00 AM to 3:00 PM.
Where is Sentinel Storage - Richmond located?
It is located at 11151 Bridgeport Rd, Richmond, BC, postal code V6X 1T3, Canada.
What types of storage units does Sentinel Storage - Richmond offer?
They offer heated storage units, drive up storage units, climate controlled units, boat and RV storage, vehicle storage, interior heated units, portable storage containers, and more.
Does Sentinel Storage - Richmond provide any moving or packing services?
Yes, they offer moving and packing supplies, concierge moving services, dollies and moving carts, and a free move-in van.
What payment methods are accepted at Sentinel Storage - Richmond?
They accept American Express, Check, Discover, Invoice, MasterCard, and Visa payments.
Does Sentinel Storage - Richmond offer any special features for security?
Yes, the facility provides video surveillance, alarm monitoring, and is a gated facility for added security.
Is curbside pickup available at Sentinel Storage - Richmond?
Yes, they provide curbside pickup services.
What nearby businesses can I visit before or after visiting Sentinel Storage - Richmond?
Nearby you can find Ghost Property Services for home improvement needs, Ultraease Ebike for automotive options, and Retrofit Landscape Services Inc. for gardening and landscaping services.
Are there any nearby transportation options or car rentals close to Sentinel Storage - Richmond?
Yes, Enterprise Rent-A-Car and Alamo car rental agencies are nearby, which can help you with travel arrangements to and from Sentinel Storage.
Can I find any community or recreational places near Sentinel Storage - Richmond?
Yes, nearby is the Royal Canadian Legion Branch #291, a community service location with a bar, and Aline Sports, a bicycle and ski/snowboard shop for recreational gear.