JYSK Richmond - Landsdowne Centre

Reviews

• WN

  Wong Nat

  2 days ago
  5.0
  We went to the Lansdowne store to purchase some furniture few days ago. Olga and Fifi were so helpful with our purchase. I think they were shortstaffed on that day and Fifi was the one working in the warehouse to help us load the heavy items into our car. Very impressive with her hardwork.🤝
• XG

  Ximena Jiménez Gómez

  5 days ago
  1.0
  Very disappointing experience. I absolutely do not recommend this brand. If you’re buying furniture, you’re honestly better off going to IKEA or another store with a clearer and more customer-friendly return policy. At first, I gave this store 5 stars because I was very happy with my purchase. However, after assembling the dining chairs we bought, we realized they didn’t fit our dining table. We returned to the store the very next day to return them, but because the chairs had been assembled, the store refused to refund our money and instead only offered us store credit. The most frustrating part is that the salesperson never mentioned at the time of purchase that items cannot be assembled if you want to return them. Had we known this, we would have checked the fit before assembling anything. We even offered to disassemble the chairs and put everything back in the original boxes, but they still refused to accept the return. Now we’re stuck with a $700 gift card from a store where we don’t actually need anything.
• KP

  Karen Plan

  6 days ago
  5.0
  I had a great experience at the JYSK Richmond store today and wanted to give a big thank you to Nancy for her help. She was incredibly friendly, knowledgeable, and patient while I was looking at different mattress options. She took the time to explain the differences and helped me find something that suited what I was looking for without any pressure. Customer service like that really makes a difference. Thanks again Nancy for making the shopping experience so easy and pleasant!
• AI

  Adev Ice

  Mar 12, 2026
  1.0
  Wow, the Degree of Bad/Lack of Service is palpable here... this guy thinks smiling a half-smile and walking away for 10 minutes is being pleasant and helpful -- i don't even these people know what Good Service is, I got my Amazon Account back immediately please close these stores for Good so Mr.Smile can end up working at McDonalds where he belongs
• MC

  Minji Co

  Mar 8, 2026
  5.0
  Nancy was so kind and helpful in helping my parents purchase a bed. She accompanied them to the warehouse to look at more mattress options and helped them choose the right bed they need. Thank you Nancy for your excellent service and kindness.

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