Sentinel Storage - Mission

Reviews

• SM

  Susan McClelland

  4 days ago
  5.0
  Rita was amazing. We used U haul before wish we had of used your facility.. so professional and friendly. Very helpful
• JJ

  Jaisnoor J

  4 days ago
  5.0
  I had such a great experience thanks to Nav and Riya.The ladies at the store were amazing—they made me feel so comfortable, welcomed, and valued. Truly appreciate their kindness!
• MK

  Meredith Kitchen

  Apr 10, 2026
  5.0
  Very impressed with our time here. We had our stuff in there for 5 years and never checked on it once. Come moving day everything was exactly how we had packed it in. Not even dusty. Impressive!!! I was worried about pests but absolutely Zero sign of anything. Eric at the front desk is friendly, funny and has wonderful customer service skills. Actually everybody i have dealt with here is great. Highly recommend facility. If you want a clean safe space to store your things go here !!! Thank you again for your impeccable service.⭐️⭐️⭐️⭐️⭐️
• BK

  B Kaur

  Apr 8, 2026
  5.0
  I had an excellent experience with Riya, at Sentinel Storage, Mission. From the very beginning, she made the entire process feel seamless and stress-free. She took the time to understand my needs and budget, and then presented me with the best possible options within my price range. What really stood out was her clear and proactive communication, she explained everything in a way that was easy to understand and made sure I felt confident in my decision. Everything was handled so smoothly that I barely had to lift a finger. Riya is truly one of the most helpful and professional people I’ve come across. I highly highly highly recommend reaching out to her if you’re looking for a hassle-free storage experience.
• RS

  Robbie Smerchinski

  Mar 23, 2026
  5.0
  When looking for a place to store my items while I was in a temp housing arrangement I went to all of the local places and hands down chose this location because of Sam (I believe she was covering for the Mission manager) She was kind, smart, honest and if she didn’t have an answer she didn’t bluff rather asked me to hold while she found out the fact. She went beyond the call of duty with many little things that turn into big things when you’re going through a life transition. She really “gets it” and I hope Sentinel knows what an asset she is to the company. I’m a former business owner & know good staff when I see them! She was also training Amber while helping me & the way she showed her respect as she learned “the ropes” made me happy to know managers like her exist. I could see Amber was developing confidence in her new position because Sam was treating her with respect & dignity while still challenging her. I hope the Mission manager took a page from Sam’s “managing” book as the only feedback I would give was that she needs to work on her customer service and the way she speaks to the clients that keep her employed. When I pointed out I didn’t appreciate being spoken to like I was being “bad” (there’s a kind way to give clients info) she simply defended the reason she was speaking that way. She seems to forget she’s in the business of customer service at times. It did improve over the few days I was there but I was hoping I’d see Sam & Amber again in case I had questions/ they were such lovely people!

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